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Thread: Stumped

  1. #1
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    Default Stumped

    Hey guys,I have a problem with a friends laptop.I ran Malwarebytes in safe mode and it found 1170 infections,mainly Security Center stuff,now this thing has no antivirus or firewall.In normal mode nothing will run,I mean nothing.Under safe mode I tried to install Hijackthis and it came up with this..The system administrator has set polices to prevent this installation.Avast or any other antivirus will not install either,I don't know what to do next.

  2. #2
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    Default Re: Stumped

    If its 32 bit, install trojan remover in safe mode / networking. Update then click on scan. Then select all of the options under the utilities menu

  3. #3
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    Default Re: Stumped

    cheers Speedy,I have done that and it found nothing.System Restore is off too.

  4. #4
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    Default Re: Stumped

    Sorry,need sleep,I will check back in the morning.Cheers.

  5. #5
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    Default Re: Stumped

    Did you tell mbam to remove whatever if it found them?? If it wont remove them, boot into normal windows, rename the exe for it, then do another scan

  6. #6
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    Default Re: Stumped

    Yes mbam removed them all.I got Avast installed after running Ccleaner and it has found Win32:Fraudo [Trj].But still can't install Hijackthis.It has now gone into hibernation and killed Avast boot time scan,will start again,lol.

  7. #7
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    Default Re: Stumped

    Laptop does not start now.Little blue light flashes then nothing.

  8. #8
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    Default Re: Stumped

    forget last post.

  9. #9
    Senior Member pctek's Avatar
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    Default Re: Stumped

    When it's that bad sometimes you have to slave the drive to another PC and scan it first that way.
    And don't use Avast, use NOD32 or if you really can't, use MS Security Essentials. Avast will miss way too much and it will still be unstable.

    As well as MalwareBytes, use Spybot too.
    wipe your paws.

  10. #10
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    Default Re: Stumped

    I have never taken a laptop apart so I will try MS and see what happens.Got to turn hibernation off too.

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