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  1. #1
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    Question XT mobile broadband issues

    Hi all.
    My parents have recently joined up with Telecoms XT mobile broadband plan, the reason as they can't get ADSL where they live. We checked with TC before signing up and though signal quality isn't great, it is acceptable.

    Anyway, we've had it for a few weeks now, but its far from perfect, We always get signal fine, and can connect no problems, but alot (70% of time) of the time when we connect we can't get anything to load (web sites wont load, can't check email etc etc) And we've done the whole restart, disconnect etc thing so many times.

    I've tried it on a laptop however and it works fine..
    I've spent a good few hours on the phone with TC, and all i get now is 'its something with your computer'... yet I don't no wjhat, i've tried everything. We really want this to work, as one we've signed up to a 2 year contract, and two we don't have any other broadband options.
    Any ideas what could be the problem?

    Running Windows XP.
    Thanks
    There are 10 people in life, those that know Binary, and those that don't.

  2. #2
    Senior Member Blam's Avatar
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    Default Re: XT mobile broadband issues

    So you have have the stick that plugs in via USB right?

    Does the PC have USB 2.0?


  3. #3
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    Default Re: XT mobile broadband issues

    Hey thanks,
    Yea we have the telecom branded T-Stick, and yip we have USB 2.0
    There are 10 people in life, those that know Binary, and those that don't.

  4. #4
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    Default Re: XT mobile broadband issues

    we have the t-stick on a usb extension cable however (going direct into the PC) would this slow the USB speed down?
    There are 10 people in life, those that know Binary, and those that don't.

  5. #5
    Senior Member Blam's Avatar
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    Default Re: XT mobile broadband issues

    I doubt it. Try it directly plugged in and see what happens.

    Does the T-Stick require any software to work? If so, are there any new updates for it?


  6. #6
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    Default Re: XT mobile broadband issues

    Yea it has the latest software.
    I'm thinking it might be a signal problem ay, even though we get 2 bars signal, alot of the time it drops to 1 bar, so i've just ordered a 5m USB extension cable so hopefully that will help the reception
    There are 10 people in life, those that know Binary, and those that don't.

  7. #7
    Senior Member pctek's Avatar
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    Default Re: XT mobile broadband issues

    Quote Originally Posted by Fergie View Post

    We can connect no problems, but alot (70% of time) of the time when we connect we can't get anything to load (web sites wont load, can't check email etc etc)
    Any ideas what could be the problem?

    Running Windows XP.
    Thanks
    Spyware.

    What antivirus do you have?

    What antispyware do you have?

    And you are aware that if go over your data cap its and additional $512 per GB?
    wipe your paws.

  8. #8
    Unknown Device wratterus's Avatar
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    Default Re: XT mobile broadband issues

    Quote Originally Posted by pctek View Post
    Spyware.

    What antivirus do you have?

    What antispyware do you have?

    And you are aware that if go over your data cap its and additional $512 per GB?
    x2 - sounds like software issues on the PC.
    Microsoft: "You've got questions. We've got dancing paperclips."

  9. #9
    Network Engineer SolMiester's Avatar
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    Default Re: XT mobile broadband issues

    Quote Originally Posted by pctek View Post
    Spyware.

    What antivirus do you have?

    What antispyware do you have?

    And you are aware that if go over your data cap its and additional $512 per GB?
    Are you being facetious PCT?
    $15 for extra 1GB....
    HOME-LianLi PC-9F,ASRock P67Pro3, i5 2500k @4Ghz, 8Gb HyperX, ASUS GTX660 OC, Corsair Force 120 SSD, HP zIPS22", HOME SERVER HP ML110G6 HOST-Plex\Ubuntu\8

  10. #10
    IT Contractor
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    Default Re: XT mobile broadband issues

    Quote Originally Posted by SolMiester View Post
    Are you being facetious PCT?
    $15 for extra 1GB....
    The FIRST 1GB over your cap on the 1GB/2GB/3GB plans is $15, anything beyond that is 50c per MB (which is where PCT gets $512/GB). 3GB plan and use 5GB? $85 for the plan, $15 for 1GB excess, $512MB for 1024MB excess = $612 for 5GB.

    The 500MB plan doesn't get the $15/first GB deal and is just a straight 50c/MB over usage.
    Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD
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