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Hi Clive, - Have you turned wifi on? - yes, thanks
1101 - router is available through the house - usually 2-3 other devices - can't say much more, I'm confused, thanks for your advice

some devices are WiFi available, my cell phone isn't. I wonder why

thanks Speedy, been a long time, you had the answer, now fixed - I've got adwcleaner/Malwarebytes is that okay - that nuisance Advanced System Repair Pro has disappeared, cheers

to wainuitech and 1101 - this is diabolical - I've got no idea what to do, I'm going round and round getting nowhere - thanks for your comments, maybe I'll have to get a local tech. Meanwhile this...

Help! this programme is a nuisance, How do I get rid of it? Please - press F1 can't delete it

great stuff dugimodo many thanks

having closed then restarted the computer, all the icons are bunched together on the desktop and refuse to stay putt when I drag them to another place. Anyone offer a solution please?

found where to change the screen, Magnifier in Settings

I opened my bank screen to do some work this morning, strangely the top of the screen (50mm) showed what the usual screen below is (250mm) The 20% at the top is exactly like what's below only...

thanks 1101 reinstalled MB, okay now - Trend Micro changed to only scan when wanted

using Trend Micro, seems okay, but this morning doing an unasked for scan it wanted MalwareBytes removed. I've used MB for years and apparently it is very popular and affective. Can I reinstall MB...

your comment is just what I needed Wainuitech. Almost 12 months ago I had W10 installed by a local "techy" friend, he recommended Trend Micro. Nothing wrong with TM in the past 12 months. I'm...

coincidentally my 13 year old grandson is holidaying here, he has fixed the problem, without asking he just saw one one mouse didn't work so fixed it ??? - many thanks to all members that offered help

there's no information apart from the brand Logitech on the keyboard but in the space at the back where the battery sits is some information, so tiny I can't read it - the new Mouse is Logitech M171...

there's no information apart from the brand Logitech on the keyboard but in the space at the back where the battery sits is some information, so tiny I can't read it - the new Mouse is Logitech M171...

I went back to the retailer this afternoon to swap the Microsoft mouse to a Logitech one. There's still a problem with the keyboard, screen works fine. i.e. the new mouse works on the screen but no...

Thanks Poppa John, tried that too, no good. Using a desktop PC, W10. The only PC device we have. Never thought this would be SO involved, but am grateful for the replies

Thanks WainuiTech - done all the necessaries, all of CYoBros too, but haven't got another computer to test it. I suppose if it does work in another, just proves to be what it's meant to be. Doesn't...

both dongles plugged in - the old one works on the screen and the keyboard - the new one is useless - shall I take it back?

have mouse/keyboard combination which is the old ones that works - strange the new combination doesn't work

model is Logitech for the old one/Microsoft for new

thanks CYaBro, got that. The new one works on the screen but not on the keyboard

bought a new mouse, remote. The new mouse comes with what appears to be an USB. Replaced the old USB with the new one into the tower, neither mouse works
The old USB only works with the old mouse,...

Thunderbird seems okay now - thanks to Wainuitech for the delete and renew advice

re Thunderbird. Got the download but some strange results. Click on e.g. trash folder, only opens in "open in new window" applies to all folders. Doubt that that is the usual

Hi Wainuitech
I deleted existing then reinstalled. Seemed okay but inbox was the only active folder. Constant clicking to no avail - repeated the delete/reinstall, no change - I'm lost