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Type: Posts; User: Beemer

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  1. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    Who knows, but I'm delighted with the outcome. All I ever wanted was a replacement battery, and I was happy to pay for that. If Apple had accepted the repair in the first place, they wouldn't have...
  2. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    Well, colour me happy! I got a call from the repair agent this morning to say that Apple had sent a replacement iPhone for me! Brand spanking new iPhone X, same spec as before. Here's hoping that...
  3. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    It is now the sixth business day since the repair agent got Apple to agree to escalate the issue. I asked last Thursday if they had heard anything and was told the status showed it was still being...
  4. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    I got a response from someone else at the repair agency:

    'I have just had a chat with Apple and managed to get them to escalate the issue, setting the expectation that the situation may not...
  5. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    Well, looks like I am pretty stuffed. Got this response from the repair agent:

    "I’m very sorry to hear that this is the result you have ended up with.

    I would have thought Apple would have...
  6. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    This is what I found when I googled authorised Apple repair agents near me.
  7. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    Possibly, but they appear to be authorised repairers who do a lot of work with Apple, so I am not casting aspersions on them. I wasn't there when they started the phone repair, but when I went to...
  8. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    The place I took it to in Palmerston North is listed on Apple's site as an authorised Apple repair agent, which is why I took my phone there. I'm in Levin and there are a couple of repair guys here...
  9. Re: Sent iPhone X for battery replacement, Apple say it's been modified and returned

    A friend asked that too, but I had the phone on order from Vodafone before they launched in NZ and it was collected from the Vodafone shop in Levin the day they went on sale, so I find it hard to...
  10. Sent iPhone X for battery replacement, Apple say it's been modified and returned it

    I bought an iPhone X in Oct 2017 from Vodafone NZ. In the time I've owned it, all that's been done to it is being fitted with a glass screen protector and a Lifeproof case.

    Recently the battery...
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    Re: iPhone X battery replacement

    Unfortunately I just got a box with 'iTunes could not back up phone because an error occurred' - so I have no idea what the error was. I had a hunt online and found a few sites where other people...
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    Re: iPhone X battery replacement

    I've struck a big problem. My fault entirely for not doing regular backups, but I've tried twice now to do an iTunes backup to my computer and got an error message to say iTunes could not back up...
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    Re: iPhone X battery replacement

    I just got a response from Desktop Technology Services in Palmerston North - $129 including GST and they need the phone for about 4-5 hours. Hopefully I can drop it off Friday when I am up there for...
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    Re: iPhone X battery replacement

    That's what I thought, that the best option other than replacing the phone was getting a new battery. I had things running in the background all the time before and it still lasted me all day. I had...
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    Re: iPhone X battery replacement

    I'll be doing that once I get a battery replacement, but don't think it will help once the battery is already degraded.
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    iPhone X battery replacement

    I purchased an iPhone X in late 2017 and I'm still happy with the phone today, apart from the battery life. Until about a month ago the battery would last all day, even with heavy usage, but now I'm...
  17. Re: Bluetooth car audio issues with iPhone 8 and X

    Yes, phone is running latest iOS 11.4.

    It's more the voice activated dialling that's causing the issue rather than incoming calls. I was using the unit to make and answer calls, not the phone...
  18. Bluetooth car audio issues with iPhone 8 and X

    I upgraded my car audio system a week ago to a Kenwood DDX4018BT with CD/radio/USB/Bluetooth, etc. After installation I paired it with my iPhone X and tried voice calling and it worked perfectly....
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    Re: Office 365 set up question

    Don't worry, Spark will be history within a month, had more problems since we switched to them than we ever had before.

    I'll probably get someone to do this for me as I am not au fait with...
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    Office 365 set up question

    I have been using Outlook 2011 for Mac since I bought my computer but recently purchased Office 365 to use on a new laptop. I bought the five-user version so I could use it on my iPad and on my...
  21. Thread: Laptop advice

    by Beemer
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    Laptop advice

    I currently use a 27" iMac desktop running Yosemite and have (among many other applications), Photoshop, InCopy, Word, Google Drive and Creative Cloud loaded. I edit a monthly magazine and the...
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    Re: Problem syncing Creative Cloud files

    An update on this post as I did not receive any comments or suggestions as to what the problem was.

    After three sessions on the phone with Adobe, it was escalated to their sync team and finally on...
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    Problem syncing Creative Cloud files

    I am part of a team that uses Creative Cloud (CC) to store InDesign pages for editing. I then open the files in InCopy, edit them and save so the latest versions are available for the layout guys.
    ...
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    Re: Intermittent internet problems

    I hope this isn't going to continue, but I got yet another notification from Facebook this morning to say the blasted video was ready to view and found it had loaded for the fourth time!
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    Re: Intermittent internet problems

    Talk about weird, four days after I originally tried to post two videos from my phone to Facebook (they both did load that day, probably using my cellular data), one has loaded twice more today. It...
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