Their feedback seems to be very variable from one end to the other. Have you tried any other online shops?
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I'm an enthusiastic Zenniphile ... I get the eye exam done at the University Optometry Clinic, and send the prescription off to Zenni. Progressive lenses, antiglare, all delivered under 2 weeks from exam to receipt, and all up around $140. I only ever had one problem, a tiny imperfection that Zenni fixed without any hesitation on their part. The replacement pair arrived within a week (no cost or freight charges) and they said to keep the original glasses as a standby just-in-case pair. Which 10 years on, they're still in service.
I did try an online NZ company for an updated script, but I found their ordering process sometimes confusing. The NZ company's cost was more than Specsavers, and certainly much much more than Zenni.
Try Zenni, they really are great value. As Wainui says, it's the frames that push up the cost, and who's going to be able to tell the difference between designer frames and low cost specs that look just as good anyway?
I go to Specsavers and I have just got new glasses a month ago. I got 1 pair of graduated and 1 pair of graduated with polarised lenses. It cost around $700. I need, for the first time, sunnies having never worn them in my lifetime. Especially for driving. I realise I could probably get them cheaper at Zenni, but I am probably set in my ways. I also wanted in there once or twice a year and they tighten everything up, reset the positioning and clean them all free.
SWMBO's friend, also set in her ways, goes to the optician we used to go too and her her single pair of graduated lenses for $50 more than I paid for 2 pairs.
Ken
When my glasses disappear I usually find them in my dressing gown pocket. I have no idea how they get there.
Nope no grass, all concrete or Carpet in the House. From Office, down hall to back door, out to workshop (37 Steps - just stepped it out) Grabbed the USB drive, didn't even stop walking, back to lounge again similar steps, sat down-- OK where are they ????
This happened several months ago now (using an old pair at the moment, no anti-glare, and you notice it) The security cam footage would be a good idea but it happened to long ago (July), that would be helpful to see if I had them on when leaving the office or entering the workshop.
The words 'dementia' and 'glasses' reminds me of the time when I was trying to find my glasses, and my son asked me what I was doing. I replied "looking for my glasses". he replied "you'r wearing them"! I had recently given them a wash. I am always losing my walking stick. It's a bugger getting old!