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Arnie
19-04-2009, 02:38 PM
Hi Guys

My Neighbor is having a few issues with his computer, can't see system restore, search etc. Can I use my full XP disc to do a repair on his computer, his is OEM and his disk is damaged. Have run all the recommended malware checks etc.:badpc:

Blam
19-04-2009, 03:14 PM
What you should try first is the system file checker.

Run>sfc /scannow.

If it asks for an XP CD insert yours.

When it is done, restart.

Download HijackThis (http://www.trendsecure.com/portal/en-US/_download/HiJackThis.exe), save to desktop, and copy+paste logfile here for analysis.

As long as you have a retail disc you should be able to repair install fine.
Here (http://www.michaelstevenstech.com/XPrepairinstall.htm)is a tutorial if you are unsure. If the OEM key on the PC doesn't work, you may need to ring MS up and sort it out.
I would try the above steps first, as it should be fixable.
What Antivirus is instaleld and what did you use to scan for malware?

Blam

Arnie
20-04-2009, 10:07 AM
Will give it ago later today, Yes he has AVG, CCleaner, Ad-Awere & Malware bytes. I installed most of them for him, He installed AVG himself, I use Avast myself.

Many thanks Blam::clap