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Ibrahim59
07-03-2009, 11:45 AM
Hey everyone,

I'm new here, so I'm not exactly sure what information to post but here it goes:

Alright so a few months ago, my computer began to crash every once in a while (about once a day or so...) I ignored this for a while, until it crashed 4 times in a row one day. When log back into my account, an error message appears:

"The system has recovered from a serious error. A log of this error has been created. For more information about this error, click here (shown below)

Error signature:
BCCode: 1000008e
BCP1: C0000005
BCP2: 46245987
BCP3: B7382B9C
BCP4: 00000000
OSVer: 5_1_2600
SP: 3_0
Product: 256_1

To view technical information about this report, click here (show below)

The following files (they're the same every time) will be included in this error report:

C:\DOCUME~1\.....\Temp\WER7afa.dir00\Mini030609-01.dmp
C:\DOCUME~1\.....\Temp\WER7afa.dir00\sysdata.xml"

I have a screenshot if anyone needs it.

My system specs are as follows:

System:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

Manufactured and supported by:
Cicero
Intel (R)
Pentium(R) 4 CPU 2.50GHz, 1.00 GB of RAM

If anyone could please help my computer stop crashing, it would be greatly appreciated!

Thanks! :)

-Ibrahim59

Speedy Gonzales
07-03-2009, 11:59 AM
Welcome to the forum Ibrahim

WHEN does it crash?? When youre playing games?? Anytime?

I dont know if this version of XP has event viewer, but try going to start/run, type eventvwr, then look under system and application (if theyre there)

Look for any ! or X entries (about the time it crashes). Double click on the entry and click on the icon under the down arrow.

Then paste it here. If this version is similar to Home and Pro, press the windows key + pause, then go to the advanced tab / startup and recovery / settings. Untick automatically restart.

Then next time it crashes (is it showing a bluescreen, when it crashes)?

It may show whats making it crash

Has it been scanned for viruses / malware recently?

Post a hijackthis log log (if you can its below). Install it / run it, click on scan the system and save a log. Copy and paste the log here

Ibrahim59
07-03-2009, 12:16 PM
Hey Speedy Gonzales, thanks for the quick reply!

It crashes pretty much anytime, but usually when I'm using a lot of the memory on the computer (like when I have Mozilla Firefox, iTunes, Windows Live Messenger and MS Word 07 open)

Yeah, I do have the event viewer --(posting all of today's events) under:

Application:
[Type] [Date] [Time] [Source] [Category] [Event]
Warning 3/6/09 11:54:08AM EvntAgnt None 1015
Warning 3/6/09 11:54:08AM EvntAgnt None 1003
Error 3/6/09 8:12:45AM Application Error None 1000
Warning 3/6/09 7:57:11AM EvntAgnt None 1015
Warning 3/6/09 7:57:11AM EvntAgnt None 1003

System:
Warning 3/6/09 4:08:43PM Tcpip None 4226
Error 3/6/09 4:05:14PM System Error (102) 1003
Error 3/6/09 11:54:04AM Service Control Manager None 7000
Error 3/6/09 11:54:04AM Service Control Manager None 7000
Warning 3/6/09 8:37:47AM Tcpip None 4226
Warning 3/6/09 8:23:51AM Tcpip None 4226

---
I'm not sure where the windows key is? :X
---

Yes, it has been scanned less than a month ago, (way after this problem has started) and showed nothing (using Avast!, Spybot, and Ad-Aware)

Thanks again,

-Ibrahim59

pctek
07-03-2009, 12:21 PM
Yes, it has been scanned less than a month ago, (way after this problem has started) and showed nothing (using Avast!, Spybot, and Ad-Aware)


Manufactured and supported by:
Cicero
-Ibrahim59

So....contact Cicero.
You should post what its STOP error is.
And less than a month ago? Antispyware should be run (after updating each time) a minimum of every week, more often is better.

Ibrahim59
07-03-2009, 12:29 PM
Hello pctek,

I'm not sure what a STOP error is?

And as for the antispyware, I shall scan my computer right away.

Thanks,
-Ibrahim59

Speedy Gonzales
07-03-2009, 12:32 PM
Double click on these entries then click on the icon under the down arrow then paste it

Error 3/6/09 4:05:14PM System Error (102) 1003

Error 3/6/09 8:12:45AM Application Error None 1000

Warning 3/6/09 7:57:11AM EvntAgnt None 1015

Warning 3/6/09 7:57:11AM EvntAgnt None 1003

wainuitech
07-03-2009, 12:37 PM
The first post had the astop error number BCCode: 1000008e

If it happens to have the code "KERNEL_MODE_EXCEPTION_NOT_HANDLED"

you could have one of the following:
* Hard disk damage or failure
* Configuration problems with the BIOS, memory, hard disk, or other devices
* Incompatible device driver
* Incompatible software


Download memtest86 (http://www.memtest86.com/) - On the free downland - get the bootable ISO in the zipped file, extract the ISo file, then using your image burning software, create a bootable CD, boot from that - let it run through at least twice ( will take a while) anything that shows in RED is failed memory and has to be replaced.

Edited: if you dont have any ISO burning software get BurnCDcc (http://www.terabyteunlimited.com/downloads/burncdcc.zip) doesn't need installing. Extract it then Simply double click, up top locate the ISO file you want, click Start - the cd Drive will open, drop in a blank CD close the drive and it will do the rest.

Ibrahim59
07-03-2009, 12:47 PM
@Speedy Gonzales:


Double click on these entries then click on the icon under the down arrow then paste it

Error 3/6/09 4:05:14PM System Error (102) 1003

Error 3/6/09 8:12:45AM Application Error None 1000

Warning 3/6/09 7:57:11AM EvntAgnt None 1015

Warning 3/6/09 7:57:11AM EvntAgnt None 1003

Error 3/6/09 4:05:14PM System Error (102) 1003

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 3/6/2009
Time: 4:05:14 PM
User: N/A
Computer: LIVINGROOM
Description:
Error code 1000008e, parameter1 c0000005, parameter2 46245987, parameter3 b7382b9c, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 34 36 32 34 35 39 38 37 46245987
0040: 2c 20 62 37 33 38 32 62 , b7382b
0048: 39 63 2c 20 30 30 30 30 9c, 0000
0050: 30 30 30 30 0000

Error 3/6/09 8:12:45AM Application Error None 1000

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 3/6/2009
Time: 8:12:45 AM
User: N/A
Computer: LIVINGROOM
Description:
Faulting application vlc.exe, version 0.9.8.1, faulting module libvout_directx_plugin.dll, version 0.0.0.0, fault address 0x000058ac.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 76 6c 63 ure vlc
0018: 2e 65 78 65 20 30 2e 39 .exe 0.9
0020: 2e 38 2e 31 20 69 6e 20 .8.1 in
0028: 6c 69 62 76 6f 75 74 5f libvout_
0030: 64 69 72 65 63 74 78 5f directx_
0038: 70 6c 75 67 69 6e 2e 64 plugin.d
0040: 6c 6c 20 30 2e 30 2e 30 ll 0.0.0
0048: 2e 30 20 61 74 20 6f 66 .0 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 30 35 38 61 63 0d 0a 058ac..

Warning 3/6/09 7:57:11AM EvntAgnt None 1015

Event Type: Warning
Event Source: EvntAgnt
Event Category: None
Event ID: 1015
Date: 3/6/2009
Time: 11:54:08 AM
User: N/A
Computer: LIVINGROOM
Description:
TraceLevel parameter not located in registry; Default trace level used is 32.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Warning 3/6/09 7:57:11AM EvntAgnt None 1003

Event Type: Warning
Event Source: EvntAgnt
Event Category: None
Event ID: 1003
Date: 3/6/2009
Time: 11:54:08 AM
User: N/A
Computer: LIVINGROOM
Description:
TraceFileName parameter not located in registry; Default trace file used is .

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-Ibrahim59

P.S. It just crashed on me a few minutes ago again :(


--Edited: I found this log from yesterday -- I'm not sure whether it'll be of any use but here it is:

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11316
Date: 3/5/2009
Time: 11:27:27 PM
User: NT AUTHORITY\SYSTEM
Computer: LIVINGROOM
Description:
Product: Windows Live Sign-in Assistant -- Error 1316. A network error occurred while attempting to read from the file: C:\WINDOWS\TEMP\IXP000.TMP\Install_{AFA4E5FD-ED70-4D92-99D0-162FD56DC986}.msi

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 41 46 41 34 45 35 46 {AFA4E5F
0008: 44 2d 45 44 37 30 2d 34 D-ED70-4
0010: 44 39 32 2d 39 39 44 30 D92-99D0
0018: 2d 31 36 32 46 44 35 36 -162FD56
0020: 44 43 39 38 36 7d DC986}

Speedy Gonzales
07-03-2009, 12:54 PM
Post a hijackthis log if you can as well

The 2nd one vlc is crashing. Dont think that'll crash the computer tho

Right mouse on my computer on the desktop (if its there) / properties / advanced. Bottom settings. Untick automatically restart . See what comes up next time it crashes

This may help (http://support.microsoft.com/kb/889082)

With the 3rd and 4th error

Ibrahim59
07-03-2009, 01:00 PM
Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:22 PM, on 3/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Program Files\Windows Desktop Search\dsWebAllow.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\sw g.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Monopoly/Images/stg_drm.ocx
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-CA/a-UNO1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab47946.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Monopoly/Images/armhelper.ocx
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/install/installer.exe
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

--
End of file - 12838 bytes


---
I just downloaded Hijack This so i wasn't sure what to do with the problems found.

And as for the 3rd and 4th error -- what exactly is the SNMP service? My computer is connected to a network, so if i disable it will it have any effect on the network?

Speedy Gonzales
07-03-2009, 01:11 PM
Hmm looks clean to me but run hijackthis again, tick these entries then tick fix checked

Close browsers

O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE

Uninstall this, its rubbish

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)

Uninstall all versions of Java its out of date, then update it

I have no idea if disabling that service will kill the network. Its probably the only way to fix that error. Just follow the 2nd fix add the entry to the registry

We'll see what comes up after you've unticked automatically restart

Ibrahim59
07-03-2009, 01:16 PM
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

That too? :O

Speedy Gonzales
07-03-2009, 01:20 PM
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

That too? :O

Spybot will still be there, if that file is running it can block programs etc from writing to the registry.

Could be one reason why error 3 and 4 happened

Blam
07-03-2009, 01:25 PM
What is on the BSOD?

Have you run Memtest yet?

This looks like it could be memory problem

Ibrahim59
07-03-2009, 01:28 PM
@Speedy Gonzales
Okay, shall do.

@blam6No I haven't run Memtest yet, but I will once I don't need to use my computer for a while.

Ibrahim59
12-03-2009, 12:46 PM
Alright, so my computer has finally restarted itself.

Here's what the blue screen says:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0x32245986, 0x8791EB9C, 0x0000000)

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance."

Blam
12-03-2009, 04:18 PM
Boot into safe mode, (Tap F8 when booting), and see if it BSODs.

Also check in device manager(Run>devmgmt.msc) if there are any exclaimation marks

If there are, post their names here

Ibrahim59
15-04-2009, 02:22 PM
Hey, just wanted to say thanks to all who helped me solve this problem! I ran memtest86 and found errors on one of my RAMs. I replaced the RAM and I haven't experienced a crash in over 2 weeks now!

Thanks again,
-Ibrahim59

SolMiester
15-04-2009, 02:30 PM
Yes , BSOD is 99.8% of the time, ALWAYS a hardware driver issue or memory

Sweep
15-04-2009, 02:32 PM
Hey, just wanted to say thanks to all who helped me solve this problem! I ran memtest86 and found errors on one of my RAMs. I replaced the RAM and I haven't experienced a crash in over 2 weeks now!

Thanks again,
-Ibrahim59

Good reply. Great it was solved after finally following post No 7.