PDA

View Full Version : Canon S6300 problem with printing



ojos
18-02-2009, 12:38 PM
I have a canon s6300 which has been working fine. However from last night it goes through the motions of printing, the paper moves , the print head moves except no ink on the page.
I did all the usual trouble shooting things
I also reinstalled the driver
I also checked the cartridges ( they all have ink in them)
won't print in color or B&W
any suggestions please

many thanks
Ojos

pctek
18-02-2009, 08:39 PM
Perform the following to check that the print head is performing normally.
1. Perform print head cleaning.
2. Print the nozzle check pattern.
3. Check the nozzle check pattern printout.
(When the output is normal, the check is completed.)
(If the output is not normal, repeat steps 1 to 3 three times. Then, if the output still is not normal, proceed to step 4.)
4. Perform print head Deep Cleaning.
5. Print the nozzle check pattern.
6. Check the nozzle check pattern printout.
(When the output is normal, the check is completed.)
(If the output is not normal, the print head may be damaged.)

1. Perform print head cleaning.
Memo: Perform print head cleaning to solve clogged print head nozzles.
<Cleaning procedure>
1-1. Confirm that the printer is powered on.
1-2. Press and hold the Resume/Cancel button. When the Power lamp blinks once, release the button.
1-3. The Power lamp will blink and print head cleaning will start.
The cleaning completes when the Power lamp stops blinking and lights.
(It will take about 30 seconds to a minute for the Power lamp to stop blinking and light.)
2. Print the nozzle check pattern.
Memo:
Print the nozzle check pattern to check that ink is ejected properly from the print head.

<Nozzle check pattern print procedure>
2-1. Load A4 or letter-sized paper in the sheet feeder or cassette.
2-2. Press and hold the Resume/Cancel button. When the Power lamp blinks twice, release the button.
2-3. The Power lamp blinks and the nozzle check pattern will be printed.
(It will take about 10 seconds until printing is completed.)
3. Examine the nozzle check pattern output.

<How to examine the printout>
<Normal>
Lines are aligned systematically.
Black ink: There are no missing lines and lines are aligned systematically.
Color ink: There are no white streaks.

Error A - No ink is ejected. (Nothing appears on the output.)
Error B - Some colors of ink are not ejected completely. Sample: Black ink is not ejected.
Error C - Some black ink patterns are missing.
Error D - White streaks appear in color ink.

If the output is normal, --> The print head is normal.

If the output is not normal, --> Repeat steps 1 to 3 up to three times. If print problems persist, proceed to the next step, "4. Perform print head Deep Cleaning".

4. Perform print head Deep Cleaning. - Memo: Deep Cleaning is a more powerful process than print head cleaning.

<Deep Cleaning Procedure>
Perform Deep Cleaning from the printer driver.
4-1. Select Properties by right-clicking the Printer icon.
Memo; For Windows XP - Select Start, Control Panel, Printers and Other Hardware, and Printers and Faxes.
For Windows versions other than Windows XP - Select Start, Setting, and Printers.
4-2. Click the Maintenance tab and click Deep Cleaning.
4-3. Select the ink tank color(s) for Deep Cleaning (All Colors, Black, or Color).
4-4. Confirm the message, and click Execute.
4-5. The Power lamp will blink and print head Deep Cleaning will start.
Deep Cleaning completes when the Power lamp stops blinking and lights.
(It will take about a minute for the Power lamp to stop blinking and light.)
5. Print the nozzle check pattern again.
6. Examine the nozzle check pattern output.

If the output is normal, --> The print head is normal.
Error A - The print head may be damaged.
Error B - The print head may be damaged.
Error C - The print head may be damaged.
Error D - The print head may be damaged.

Memo: If an error state persists, after 24 hours has passed since powering off the printer, perform the print head Deep Cleaning again. With time, clotted ink within the print head may re-liquidize, resolving the clogged nozzle condition.