View Full Version : cannot install new hardware

15-02-2009, 02:43 PM
i bought a new mp3 player(ipod broke), its a samsung ypu4jqr 2gb mp3 player.

i installed the software it had(didnt need to tho cuz its plug and play)
i put it into my computer and the install new hardware thing came up. i tried installing it and cannot install new hardware comes up

i resarched a bit and i was just going thru an old pcworld mag and i found the link to this site:


i went on it, did everything i had to dobut it still didnt work!!
i need hepl please!!! this isnt the first time that this has happened either, bought an external hdd a while ago and that didnt work either so i took it back. now this!!!

ill upload a pic

Speedy Gonzales
15-02-2009, 03:21 PM
So its a PCI card thats bringing up that error?

Did you reboot after, because it should work, after giving it permission in the registry

I used to get the same error yrs ago and that site fixed it

Try plugging it into a USB port instead

15-02-2009, 03:28 PM
i wouldnt know, if i reboot the pc wil it work?

i did the second solution to it because i didnt know what subkey it was. how do you know if its a usb port or not? its the one on the front, lol

Speedy Gonzales
15-02-2009, 03:37 PM
Well usually that error appears if youre using a PCI card.

So, it sounds like youre using a USB 2 PCI card??

I've never seen that error, when using plugging something into an onboard USB port

This is the main entry


You'll have to go through every entry under this (and look on the right), to see what it belongs to

15-02-2009, 03:53 PM
i restarted and it still doesnt work, ill have to do all this other stuff on a later date cuz i have to go with my friends right now.

Yes, it is usb 2.0

17-02-2009, 05:50 PM

Speedy Gonzales
17-02-2009, 07:18 PM
So did you do method 1?

17-02-2009, 08:02 PM
no i did method 2

also, i found this site too:


i would do it but i disnt get a xp disc when i bought my computer. is there any other way to do this?

Speedy Gonzales
17-02-2009, 08:06 PM
Well if youre on broadband, I'll check it out from here with teamviewer.

If you want

17-02-2009, 08:11 PM
One assumes you have XP?

Have you tried to uninstall the software you installed?

If you have XP go to device manager and uninstall your USB devices (Listed under Universal Serial Bus"

Make sure the player is not connected to the PC, then reboot the computer and allow it to reinstall the Universal Serial Bus drivers.

Then try plugging your player into your computer without reinstalling the device drivers

I wouldn't be playing with the registry too early

17-02-2009, 08:13 PM
how do you do that?
will it take long?

Speedy Gonzales
17-02-2009, 08:17 PM
Get this (www.teamviewer.com)

You have an option of running it as is or installing it

Then pm the codes to me

Then I log in

17-02-2009, 08:37 PM
can we do this tommorow? what time will you be on? i have to do calculus homework, lol

Speedy Gonzales
17-02-2009, 08:39 PM
Whenever. Send me a PM when youre ready

18-02-2009, 05:59 PM
i was wondering: instead of self-help like on pc world, how much do you reckon it would cost to get it fixed by a computer-fixer guy?

whats the avg price around?
i really need an external hdd right now but becasue of this i cant buy one. last night i had just downloaded a windows update thing that was 260 mb. when i was turning off( update wasnt installed yet) i selected the install then turn off thing. this afternoon i did a defrag and my hdd space was considerably less, why is this? last night i hade about 1.7 gb free (after downloading update) then now i only have 950mb. would defrag do this?

Speedy Gonzales
18-02-2009, 06:01 PM
Whoever will probably charge you a bit thats if they can figure it out.

If you dont tell them how to fix it (from that MS site)

It would take less than 5-10 mins to fix it

18-02-2009, 08:49 PM
PC technicians cost 35-50 p/hr usually.
Good pay if you ask me:D

18-02-2009, 09:10 PM
PC technicians cost 35-50 p/hr usually.
Good pay if you ask me:DThey must be cheap where you live.
When I was researching about 2-3 years ago (to decide what I should charge); local companies were charging between $50-95 per hour :stare:

18-02-2009, 10:13 PM
who needs PC technicians when we have PF1 :D

19-02-2009, 12:35 AM
PC technicians cost 35-50 p/hr usually.
Good pay if you ask me:D

I wouldnt even fart for that.

@nerd: Have you done this: http://pressf1.co.nz/showpost.php?p=756325&postcount=10