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12-06-2001, 09:16 PM
I bought this CD early last year and have this problem getting it to run.

When I click on the icon to run it I get this error message
'An error prevented execution of bcd.exe'
this message appears in the Netscape screen.

Nothing runs frm that point on.

I tried e-mailing all sorts of Brittanica service sites for months and never once got a reply.
I have uninstalled and reinstalled from the CD but always to no avail.
There does not appear to be a progran bcd.exe on either the installation disk or the program disc.

Can anyone help.
I am running Netscape 4.77, P3 computer with 128meg ram, using Win 98 SE.

13-06-2001, 12:16 AM
Hello Peter

The Warehouse had a bad batch of these Cd's last year,apparently a few critical files were left off of the Cd, allowing only about 90% of installation to complete then setup would just stall and do nothing.
I don't know if you sourced yours from there or not, but regardless your Cd seems to have the same problem.

Alan