View Full Version : Canon printer problem

09-02-2009, 04:41 PM
Hey there,

My friend has a Canon Pixma MP170 all in one printer. It has recently been giving a "U051 Check ink" error, which supposedly corresponds to non-compatible ink cartridges. However she is using Canon cartridges, and the have not been refilled, which from what I read can cause this error.

Has anyone by chance had experience with this error? Or have any idea of somewhere in Christchurch she could get it looked at?



09-02-2009, 04:47 PM
Has she tried aligning the catridge's with the supplied software?

Speedy Gonzales
09-02-2009, 04:48 PM
Try this (http://support-hk.canon-asia.com/contents/HK/EN/8000138702.html)

12-02-2009, 10:06 PM
Hi there, thanks for the replies.

Speedy - her printer is just two cartridge - a black and a coloured. Its not a new printer, and was working fine up to a few weeks ago.
Blam - she is not able to do any software things. The printer doesn't finish its boot-up initialisation, it just gets stuck at the error message, and won't allow communications from the computer.



13-02-2009, 12:39 PM
it probably just needs the scattered ink cleaned out of it but new printers are so cheap that it is uneconomical to get them serviced.

Just bought a HL-2140 laser from DSE for $129!

14-02-2009, 12:04 PM
Yea that was probably going to be my advice. The only thing is that it is a loaner from a friend for her so she has to get in contact with the owner.

Ah well, done what I can.

Cheers everyone,


14-02-2009, 12:34 PM
To the left of the Start button is a reset - reset the Printer and see if that has any effect.

Other wise try cleaning the system - follow the instructions in the Manual - if you dont have it you can download it from This Link (http://static.tigerdirect.com/pdf/canon_PixmaMP160_UserGuide.pdf) ( right click / save as) - its a PDF about 2.8 Mb - scroll down to the bottom, and it tells you how to clean the Printer ( page 81) as well as what the reason is for the Error message , could also be the fine cartridge is mis aligned .

No point in throwing out a good printer if its only needs a bit of TLC.

18-02-2009, 02:49 PM
Just an update for everyone, in case this crops up again for anyone. My friend talked to people at Cartridgeworld, and it is a known 'feature' of the canon printers. Supposed to scare off using non-standard cartridges (turns out hers were actually refurbished).

You just have to hold the "resume" button (on plain printers) or "OK/ Trinagle in circle" button for 5 seconds when the error comes up after sending a print job, to bypass the check. This does however not let the printer detect the level of ink cartridges.