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Bantu
09-02-2009, 10:44 AM
I have a client with Outlook Express. One particular email when clicked on freezes up OE. Can't delete it as it freezes as soon as it is clicked on.

So long as that one is avoided OE works fine.

Anyone know how to get rid of it? I had in mind OE stored Emails as separate files but not sure of the extension.

Speedy Gonzales
09-02-2009, 10:47 AM
Use webmail, then delete it

linw
09-02-2009, 11:22 AM
No, the emails are not in separate files. Each folder has a separate .dbx file. Probably the easiest way is to move all emails except the crook one to a new folder then you can delete the folder with the crook email in it.

AvonBill
09-02-2009, 11:33 AM
Sounds like your client may have the preview panel turned on in OE. Turn it off, then the problem email can be selected and deleted without opening it.