View Full Version : Outlook repeats sending e-mails

13-01-2009, 10:46 AM
Have a laptop with Outlook as the e-mail program.
Only when an e-mail is sent with an attachment of 1Mb or larger, the recipient receives the e-mail over and over again -- approx 20 times.

Standard e-mails with no attachment do not repeat.

The laptop has a reputable internet security.

The e-mail was scanned when received & is not infected.

Has anyone experienced this before?
Any idea's as to why Outlook (or the isp Xtra) resends the e-mail?
&/or what to do about it?

13-01-2009, 10:57 AM
Disable the outgoing mail scan in your AV

13-01-2009, 10:59 AM
Thank you!
So simple and yet so effective.
I will give it a try and report back.

smithie 38
13-01-2009, 05:18 PM
A few months back I had exactly the same problem using Outlook 2007. I put the question to F1 and was advised to see if one of the following was the cause.

!. Stop my anti virus from scanning outgoing emails as there may have been some conflict with Outlook.

2. To short send/receive interval.

3 Too short server time out value.

I found No 3 was the culprit in my case.


14-01-2009, 11:30 AM
Thank you Smithie!
#3 seems to have also worked for me although the 5Gb test e-mail that I sent 1.25hrs has yet to arrive??

Speedy Gonzales
14-01-2009, 11:33 AM
5 GB?? The ISP probably blocked it / stopped it

It'll take forever

14-01-2009, 11:45 AM
I hope the recipient isn't on dial-up...

14-01-2009, 11:45 AM
Thank you!
I figure such.


No sent it to myself - bb

14-01-2009, 11:59 AM
No sent it to myself --- BB

14-01-2009, 09:29 PM
Hope you don't get 20 copies!!

14-01-2009, 09:40 PM
Haha Outlook trying to receive 20 5gb emails...be sure to prnt scrn it if it happens....not that I want it to...:o

15-01-2009, 09:36 AM
I finally received the e-mail -->
5 times so far each 6.9Mb each
the sent time are all within minutes of each other:
9:49, 9:52, 9:54, 9:55 and 9:57
on the originating computer the e-mail sent -- went out of the outbox into sent items.
This may have happened before I was able to make the above adjustments.

or could this be a problem with the isp?

Speedy Gonzales
15-01-2009, 10:14 AM
Well if it was sent as 1 file it would have clogged up the email.

So, if theyre coming in as 6.9 mb files, theres going to be a few

15-01-2009, 10:18 AM
That explains one person receiving it so many times.

Speedy Gonzales
15-01-2009, 10:30 AM
If you have / use webmail, I would log into that instead

And see how many 6.9 mb files are there. If theyre there, (there will probably be over 100 of them), I would delete them

15-01-2009, 10:32 AM
good suggestion - will do - thank you.