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jwil1
19-12-2008, 11:01 PM
Hi all,

Getting error 80070424 when trying to update Windows Vista Ultimate x64.

I have googled and it, done the registering commands with lots of files, but still can't get it to work :(

Any ideas?

GameJunkie
19-12-2008, 11:39 PM
is it for a particular update or when searching for updates?

jwil1
19-12-2008, 11:41 PM
When searching.

GameJunkie
19-12-2008, 11:46 PM
try this
Click Start, select run, type: regsvr32 wuaueng.dll

jwil1
19-12-2008, 11:49 PM
Tried that and rebooted - no go. :badpc:

GameJunkie
19-12-2008, 11:57 PM
hmmmmm, might have to wait for speedy or WT.

has it been happening often?

jwil1
20-12-2008, 12:00 AM
I tried to manually update today as I had noticed no updates had been installed for a while. I haven't tried waiting for it to do an auto update. Can I 'trigger' one?

I had previously installed several sets of updates no problem.

:(

GameJunkie
20-12-2008, 12:13 AM
you could try setting it to include "recommended updates" as well as important updates which it downloads and installs automatically by going to "change settings" within windows update itself.

Misty
20-12-2008, 01:56 AM
Could it be that you have fixed the original problem but a second one is now occuring ? Try shutting off your firewall and anti-virus just while you are trying to get the updates.
Misty :)

Blam
20-12-2008, 04:39 AM
Try Dial a Fix, it usually fixes stubborn windows update problems:D

Good Luck!
Blam

Speedy Gonzales
20-12-2008, 07:40 AM
Try this as well. Dont know if it'll work in Vista, it should. This is from a WU newsgroup

Now, open the registry editor. Start/Run key in regedit then click on OK or hit ENTER

Navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv

Look for a DeleteFlag value and, if it exists, right-click on it and select Delete.

If that doesn't work try this

Go to Start/Run and key in:

net stop wuauserv

Then click on OK or hit ENTER

When the Automatic Updates service has stopped, use My Computer or Windows

Explorer to navigate to the C:\Windows or C:\WINNT (if C:\Windows does not exist) folder. Rename the SoftwareDistribution folder to SDOLD

Go to Start/Run and key in:

net start wuauserv

Then click on OK or hit ENTER

jwil1
20-12-2008, 12:06 PM
Try Dial a Fix, it usually fixes stubborn windows update problems:D

Good Luck!
Blam

Is Dial A Fix available for Vista yet?

gary67
20-12-2008, 02:25 PM
According to google it should be but could find no definitive proof

wainuitech
20-12-2008, 03:10 PM
Dunno if Dial A fix works on Vista - YET.

But try this -- Go to This page here (http://support.microsoft.com/kb/932494) - download the exe file for your version of Vista

Once done, click start / in the search box type in CMD when it appears in the search results select it - <press enter>

Roll up the sleeves :D and in the CMD box type in the following EXACTLY, pressing enter after each one:

regsvr32 wucltux.dll
regsvr32 wuaueng.dll
regsvr32 wups2.dll
regsvr32 wuapi.dll
regsvr32 wudriver.dll
regsvr32 wups.dll
regsvr32 wuwebv.dll


You should get a message pop up saying which ever one you typed in as successful - retry windows update.

HINT: when typing in the above commands, once you have done it once, and after the pop up appears, hit the F3 key, and backspace the wxxxx.dll, leaving the gap, saves having to type in regsvr32 all the time.

If it doesn't work go download This (http://support.microsoft.com/kb/940520) - then This (http://support.microsoft.com/kb/939159) if its still not working.

Blam
20-12-2008, 03:43 PM
Is Dial A Fix available for Vista yet?

Nope, but compatibility mode works well

wainuitech
20-12-2008, 04:03 PM
Nope, but compatibility mode works well Errrr it shouldn't as quoted from the designer of Dial a Fix
Microsoft changed nearly everything Dial-a-fix is capable of fixing to the point that Dial-a-fix has to be rewritten from the ground up just for Vista So going by that - it cant fix whats not there.

jwil1
20-12-2008, 05:41 PM
Dunno if Dial A fix works on Vista - YET.

But try this -- Go to This page here (http://support.microsoft.com/kb/932494) - download the exe file for your version of Vista

Once done, click start / in the search box type in CMD when it appears in the search results select it - <press enter>

Roll up the sleeves :D and in the CMD box type in the following EXACTLY, pressing enter after each one:

regsvr32 wucltux.dll
regsvr32 wuaueng.dll
regsvr32 wups2.dll
regsvr32 wuapi.dll
regsvr32 wudriver.dll
regsvr32 wups.dll
regsvr32 wuwebv.dll


You should get a message pop up saying which ever one you typed in as successful - retry windows update.

HINT: when typing in the above commands, once you have done it once, and after the pop up appears, hit the F3 key, and backspace the wxxxx.dll, leaving the gap, saves having to type in regsvr32 all the time.

If it doesn't work go download This (http://support.microsoft.com/kb/940520) - then This (http://support.microsoft.com/kb/939159) if its still not working.

Done all that - still not working :( :badpc:

wainuitech
20-12-2008, 06:33 PM
OOPPS! forgot one;


Try this- click start / run or start/ do a search for run

In the box type in :

net.exe stop wuauserv

regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe MSXML3.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
net.exe start wuauserv

Reboot - then see if windows updates.


Also - did you look at that key Speedy said to delete


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv

Look for a DeleteFlag value and, if it exists, right-click on it and select Delete.

jwil1
20-12-2008, 09:01 PM
OOPPS! forgot one;


Try this- click start / run or start/ do a search for run


Did that - some entries got errors though.


net.exe stop wuauserv

regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll <-- ERROR: "The module failed to load ... module could not be found"
regsvr32.exe MSXML3.dll
regsvr32.exe qmgr.dll <-- ERROR: "The module failed to load ... module could not be found"
regsvr32.exe qmgrprxy.dll
net.exe start wuauserv


Also - did you look at that key Speedy said to delete

Yup, looked at that - didn't exist.

EDIT: I've been copying these entries into a .bat file and running that to save my copying and pasting lots of times - is that ok?


If I can't get this resolved I might consider a reinstall - after all this install is only about 3 weeks old... some fun for Christmas week... :waughh:

Speedy Gonzales
20-12-2008, 09:19 PM
Yup creating a bat file and putting those commands in it shouldn't be a prob.

Thats what I do here

jwil1
20-12-2008, 10:36 PM
STILL not working :(

And now the Audio service isn't enabling by default.... although that's easily fixed. UNLIKE error 80070424.

So it's looking like a reinstall. Can anyone save me? :p

wainuitech
20-12-2008, 10:39 PM
Start / Run type in sfc /scannow

jwil1
20-12-2008, 10:45 PM
I get the error "Windows Resource Protection could not start the repair service."

Speedy Gonzales
20-12-2008, 11:01 PM
Do a search in google for that error

Looks like a worm / malware can give you that error

It screw system files up

Try a command prompt as admin and type this instead

%SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

Dont know if that does the same thing as what WT said

Or some sites say a service may need to be started / restarted

jwil1
20-12-2008, 11:05 PM
OK, here'a a HJT for you to have a look at...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:13 p.m., on 20/12/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Users\James\AppData\Local\Google\Update\GoogleU pdate.exe
C:\Program Files (x86)\PDFCreator\PDFCreator.exe
C:\Program Files (x86)\Dropbox\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
Z:\SOFTWARE\SYSTEM\Diagnostics\HijackThis\HijackTh is.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: _URLHandler - {23A6F4C1-32EA-40AF-B42B-E0A99E2A74A6} - C:\PROGRA~2\Romeo\ROMEOS~1.DLL
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files (x86)\Orbitdownloader\orbitcth.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files (x86)\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\James\AppData\Local\Google\Update\GoogleU pdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = C:\Program Files (x86)\Dropbox\Dropbox.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: PDFCreator.lnk = C:\Program Files (x86)\PDFCreator\PDFCreator.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Broken Internet access because of LSP provider 'c:\program files (x86)\bonjour\mdnsnsp.dll' missing
O13 - Gopher Prefix:
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Unknown owner - C:\Program Files (x86)\Bonjour\mDNSResponder.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7937 bytes

wainuitech
21-12-2008, 12:11 AM
looks like those dll files that have the error are either damaged or disabled - I'll have a look tomorrow - oops today and see about replaceing them - unless spedy beats me to it - to pissed at the mo - and to tired - its hard wii-ing:):clap

wainuitech
21-12-2008, 10:04 AM
I get the error "Windows Resource Protection could not start the repair service." Regarding that message - try this--

Click start - in the search type in CMD when it appears in the results - RIGHT click it - Run as administrator - when it opens then type in sfc /scannow <press Enter> Hopefully it will run through.

If it wont run, in the search- type in Services locate the following services, and make sure they are running:


Windows Modules Installer (Service Name: msiserver).
Windows Installer (Service Name: TrustedInstaller).

That command speedy put , try it again in CMD, but as above (run as Administrator)
%SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL



If its still turning to custard then have a read of This article from MS (http://support.microsoft.com/kb/929833).

You can also replace the files that say are not working

wucltui.dll & qmgr.dll ---- Do you have access to another working Vista PC, other wise the dll files may be needed to be extracted from the Vista DVD.

Out of interest - have you tried running system restore back to before these updates caused a problem ???

jwil1
21-12-2008, 01:58 PM
Regarding that message - try this--

Click start - in the search type in CMD when it appears in the results - RIGHT click it - Run as administrator - when it opens then type in sfc /scannow <press Enter> Hopefully it will run through.

Still nothing.


If it wont run, in the search- type in Services locate the following services, and make sure they are running:


Windows Modules Installer (Service Name: msiserver). I cound't find this servive
Windows Installer (Service Name: TrustedInstaller).Was set to Manual - set to Auto and started it


That command speedy put , try it again in CMD, but as above (run as Administrator)
Registers ok, but still no effect


If its still turning to custard then have a read of This article from MS (http://support.microsoft.com/kb/929833)
Still can't open sfc /scannow


You can also replace the files that say are not working
Where can I find the files wucltui.dll & qmgr.dll? I have another 32-bit Vista SP1 box here (the problem PC is 64bit).


Out of interest - have you tried running system restore back to before these updates caused a problem ???
I disabled System restore as this machine has limited HD space on it's C drive. Guess I shouldn't have done that... :waughh:

Thanks for all your help.....

jwil1
21-12-2008, 02:46 PM
edit.... now works :)

wainuitech
21-12-2008, 02:52 PM
Hopefully a simple fix for the IP get the CMD command up - type in ipconfig /renew see if it gives an IP for you.

Others still working on

jwil1
22-12-2008, 08:44 PM
Update: have now reformatted and reinstalled Vista. All seems ok at the moment :)

Will be keeping System Restore enabled and this time getting a firewall (currently trialling Eset Smart Security as its the nly one I can find that works on Vista 64-Bit that isn't Comodo)

wainuitech
22-12-2008, 09:37 PM
Sometimes reinstalling is the best answer jwil1 - Sorry I didn't get back - works been utterly crazy - any one would think theres a holiday soon :lol:

If you need any help or advice on setting up Eset Smart Security holler and I have instructions you can get.