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prefect
16-12-2008, 10:48 AM
A business we do work for got a new lappie from DSE running Vista and vodem from vodafone.
It dosent work, wont connect Vodafone say its a lappie problem but the usb ports run the wireless mouse and a memory stick works ok.
This all I know can anyone suggest a solution I will fax answers to this thread to them. They are getting a computer sort of geek to look at tonight he may sort it dont know.

mabix
16-12-2008, 11:51 AM
Have you tried the Vodem in a different computer? It would rule out the fact that the problem could be the vodem.

mabix
16-12-2008, 11:53 AM
Also uninstall all drivers and then reinstall them, The vodafone softwares a cow, I had to install three times before it worked when i had one.

prefect
16-12-2008, 02:18 PM
Thanks maybix I just printed this and will fax it

feersumendjinn
16-12-2008, 06:41 PM
Have you checked that the sim card is fitted in the modem, and is the usb cable fitted to two usb sockets (may need the extra power from the second socket) as per the quick-start guide (http://www.vodafone.co.nz/personal/plans-services/3G-broadband/latest-downloads/firmware-releases/vodem-quick-start-guide.pdf)