View Full Version : Mozilla problems

09-12-2008, 06:18 PM
I need to send an email from my admin account. I have changed the permissions, but get an error message
"Thunderbird is already running,but not responding, to open a new window you must first close the existing Thunderbird process or restart your computer".
Restarting does not work, and I can't find anything that is allowing Thunderbird to startup. I suspect I am missing something obvious here?

09-12-2008, 06:41 PM
Try reinstalling or System restore?

09-12-2008, 06:51 PM
Mozilla works fine in my user account, I just need to access it from my admin account very, very occasionally.

09-12-2008, 07:07 PM
Have you tried these steps:


09-12-2008, 08:02 PM
It looks like what I need, but finding out how to do it without destroying my current stuff might be a bit of a maze?? I'll give it a go in the morning when the brain is not so short of oxygen! Thanks for the link.

09-12-2008, 09:04 PM
If you want peace of mind when you're trying to follow those steps, just backup your Thunderbird profile before you start. The steps are here: