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Valleygal
28-11-2008, 06:27 PM
Help:eek:

I purchased and installed a Maxtor OneTouch 4 Mini 160GB external hard drive to transfer my data prior to my laptop being restored (via IT crew @ work). Since my lappy has been restored I can't access the data on my Maxtor.

I've been through the Seagate support thing and didn't get what I wanted.

Now, the hard drive is password protected. When I hook it up to the lappy, it is being recognised as another drive, but the Maxtor Manager Software isn't showing up on my desktop (probably deleted with the restoration). The software isn't on disc or anything, and is inside the hdd itself.

Does anyone know how I can reinstall the Maxtor Manager on my laptop?

Appreciate your help - Thanks...:badpc:

kersonan
28-11-2008, 06:46 PM
Hello there, if its just the software your after and its the drive type i'm thinking, this link might help

edit:-, it appears to try and do something to the drive itself and I certainly wouldn't want to suggest a course of action that results in data loss. here is the link for reference. At first glance it looks like the software to manage the drive but i am suspicious of Maxtor stuff after all the probs my Shared Storage 2 has given me.

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot4-lite&vgnextoid=e621783de3444110VgnVCM100000f5ee0a0aRCRD

wainuitech
28-11-2008, 07:16 PM
Welcome to PF1 - According to the Maxtor / Seagate site (http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot4-mini&vgnextoid=7fd5783de3444110VgnVCM100000f5ee0a0aRCRD ) the software for the OneTouch 4 Mini is actually on the drive.


Windows Users:
To launch the software installation process, connect and power on the drive and click the Launch.exe file in the main folder on the OneTouch 4 drive. The site linked above advices if the software has been erased, to contact Seagate by email - link provided and they should advice.

Just be careful with the linked software for the lite - it may be different to the mini.

Valleygal
28-11-2008, 07:18 PM
Thanks for the quick response :banana

This won't affect my data on the Maxtor will it? I'm abit concerned because all my photos, music, files etc are on it. As it says Maxtor One Touch Lite, would it still be the same, even though mine says Maxtor OneTouch 4 Mini?

Sorry, I'm pretty new to most of all this stuff anyway :confused:

Thanks again. :punk

Valleygal
28-11-2008, 07:23 PM
Welcome to PF1 - According to the Maxtor / Seagate site (http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot4-mini&vgnextoid=7fd5783de3444110VgnVCM100000f5ee0a0aRCRD ) the software for the OneTouch 4 Mini is actually on the drive.

The site linked above advices if the software has been erased, to contact Seagate by email - link provided and they should advice.

Just be careful with the linked software for the lite - it may be different to the mini.

:) Yip, that's correct, the software is inside the hdd. But I can't access the Maxtor Manager to launch anything. I've resent an email to Seagate Support, fingers crossed - Cheers...:clap

wainuitech
28-11-2008, 07:30 PM
There may be another way to access it - what OS do you have XP or Vista ?


As it says Maxtor One Touch Lite, would it still be the same, even though mine says Maxtor OneTouch 4 Mini? Thats why I mentioned be careful - It May be the same software,then again it may not.

Valleygal
28-11-2008, 07:44 PM
:D:D That's a good quote! I have a few hammers about the place too!!!

I'm running XP, thanks again...

pctek
28-11-2008, 07:57 PM
Er....a good reason why you shouldn't use these sort of programs. Why didn't you just copy your data over via Windows Explorer?

wainuitech
28-11-2008, 08:15 PM
Okay - Does This here (http://www.imagef1.net.nz/files/Maxtor.JPG) look like the interface of the software you had ??

Valleygal
29-11-2008, 03:09 PM
Er....a good reason why you shouldn't use these sort of programs. Why didn't you just copy your data over via Windows Explorer?

Had no idea that could be done, but I guess it's all a learning curve...:nerd:

Valleygal
29-11-2008, 03:10 PM
Okay - Does This here (http://www.imagef1.net.nz/files/Maxtor.JPG) look like the interface of the software you had ??

:banana Yip, that's it!!!:banana

wainuitech
29-11-2008, 03:15 PM
Okay - I found it on a torrent site, had to dodge a few ads porn links etc and page jumping, it said it was for the maxtor OneTouch 4 Mini - downloaded it, installed it on a workshop PC, went in fine, did a virus and spyware scan afterward, and all clean. couldn't tell if it was the right one as I dont have the Maxtor HDD. Several places have said Maxtor /Seagate take ages to reply.

IF you want it, its a 45Mb Download, - to save a bit of trouble, as you do need a torrent program, I will PM you with instructions on how to get it directly off my server.

Edited: Ok looks like by your profile you are not allowing PM's ?? please PM me, and change so I can PM with the instructions to get the download from my server if you want it.

Valleygal
29-11-2008, 05:52 PM
Okay - I found it on a torrent site, had to dodge a few ads porn links etc and page jumping, it said it was for the maxtor OneTouch 4 Mini - downloaded it, installed it on a workshop PC, went in fine, did a virus and spyware scan afterward, and all clean. couldn't tell if it was the right one as I dont have the Maxtor HDD. Several places have said Maxtor /Seagate take ages to reply.

IF you want it, its a 45Mb Download, - to save a bit of trouble, as you do need a torrent program, I will PM you with instructions on how to get it directly off my server.

Edited: Ok looks like by your profile you are not allowing PM's ?? please PM me, and change so I can PM with the instructions to get the download from my server if you want it.

:clapCOOL thanks so much for that, I'll sort the PM thing out asap. Cheers :banana

wainuitech
29-11-2008, 07:57 PM
PM sent :) Hope it makes sence - BBQ - Me cooking / beer - every ones still alive.

Valleygal
29-11-2008, 09:39 PM
PM sent :) Hope it makes sence - BBQ - Me cooking / beer - every ones still alive.

:D Thank you very much Wainuitech for your help! All up and running again, with your clear instructions, thanks heaps! Go the BBQ! oh...and beers of course.

Cheers!