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View Full Version : win xp updates won't install for 2 months now



davidje
09-11-2008, 05:54 PM
i tried installing the following updates but they try installing every time the computer shuts down and since they won't install i changed them to download but update when i give them notice so i get the yellow icon in the sys tray. but i don't know what ones are stuffing up so to speak...i don't care if ms office wont update and i have to stop them from downloading alltogether coz the first update keeps re downloading from the update server and its a 101 mb download!!! I don't use any office programmes much except for word and that's once in a blue moon. the others such as general security updates i need

the updates that are downloaded are

office 2003 sp3
security update ms off kb953404
s/u ms off kb954478
s/u ms win xp kb958644
update for ms outlook junk filter kb95725
ms silverlight k3957938

Speedy Gonzales
09-11-2008, 06:05 PM
Have you scanned for viruses / malware??

Whats the specs of this system?? What service pack is installed?

When you say shut down, it turns off, its not crashing??

apsattv
09-11-2008, 07:44 PM
I had this same problem on one machine
Look in event viewer I'm sure you find its the outlook junk filter that's failing to install

Try downloading them from windows update 1 by one manually

Speedy Gonzales
09-11-2008, 07:46 PM
The Junk filter update may fail, if a previous install, is already installed.

Uninstall the old one, before you install the new one

wainuitech
09-11-2008, 07:53 PM
Try downloading Dial A Fix (http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml) Open the program, run it and select all boxes, once done reboot then try downloading the updates by going to the windows updates ( Start/All Programs/ Windows updates) and see if they now install. DONT try Via the automatic updates.

Speedy Gonzales
09-11-2008, 07:57 PM
You can also go to C:\WINDOWS\SoftwareDistribution folder

Open the ReportingEvents file

That'll tell you what succeeded (and what failed with a code).

Type / copy / paste that code in Google. To see what it means, and how to fix it

davidje
13-11-2008, 07:31 AM
Have you scanned for viruses / malware??

Whats the specs of this system?? What service pack is installed?

When you say shut down, it turns off, its not crashing??


it a win xp home 512 ram 3.06 ghz amd processoe,

it shuts down it just tries installing updates everytime it turns off and they are the same updates... other people have said its the junk filter so i might delete it and then try.. thanks

Speedy Gonzales
13-11-2008, 07:43 AM
Uninstall the junk filter update, dont delete it

Post a hijackthis log, or do a scan if you havent yet