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Ron24
31-10-2008, 03:26 PM
Using XP and OE.

When I delete an email it doesn't go away, it drops into the task bar at the bottom. I then have to bring it up again and press delete and it then:( says "This can not be deleted" but will delete as I press the cross in the top right corner.
This has happened in the last few weeks when the family have been at the computer.
Any help appreciated..Ron..

SolMiester
31-10-2008, 03:50 PM
Probably some malware....I think speedy has the link on his sig.....

Blam
01-11-2008, 12:52 PM
Download this (http://www.malwarebytes.org/mbam.php), update and run a full scan.
Run Spyware Terminator (http://www.spywareterminator.com/download/download.aspx) too and run a full scan.
Then, post a HijackThis log here if your problem is still unresolved.

Ron24
03-11-2008, 08:29 AM
Thanks for the reply. How do I run a Hijack log??

Blam
03-11-2008, 08:44 AM
Download it, install and run the program then click "Do a system scan and save a logfile.
When the scan has finished notepad will open up with lots of stuff.
Ctrl+A and Ctrl+X then Ctrl+V here.

Cheers:)
Blam

wratterus
03-11-2008, 09:48 AM
If that doesn't help, which it should :p The Outlook Express database may be corrupted in some way. There are fixes for this, so if it still doesn't work don't despair. :)

Ron24
04-11-2008, 08:03 AM
Sorry for being so dumb, but download it from where??

Blam
04-11-2008, 09:06 AM
www.majorgeeks.com/download3155.html
:)

Ron24
04-11-2008, 01:16 PM
Thanks to all for the offer of help,but it has now come right.
Regards Ron..