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Perry
21-10-2008, 02:25 PM
The Tools menu command has vanished from
one users MS Word. Format & Table are where
they should be. Tools shows up for same user
in Excel, and other users in Word. Got me bluffed.

Detect & Repair doesn't fix the problem, so
is does seem to be a user customised thing.
(Unintentional!)

Any ideas?
(OS = XP)

Safari
21-10-2008, 02:59 PM
Try this

Search for the file Normal.dot.
From the Start menu select either the Find or Search function.
Search all your local drives for the Normal.dot file.
Rename the Normal.dot file found in the Office folder. (example: normal.old)
Restart Word.

SolMiester
21-10-2008, 03:51 PM
Or right click is the area where the tools menu is, customise, click commends tab, scroll down to built-in menus, on the right click and hold, drag to the the area where it should be and release the mouse

Perry
21-10-2008, 04:39 PM
Try this
Rename the Normal.dot file found in the Office folder. (example: normal.old)
Restart Word.
OK - that worked - thanks. (Now that you've mentioned it,
I have a nagging feeling I used that technique once before,
even if not for exactly the same problem.)

So the problem lies in the normal tempate, right? Probably
easier to customise another normal.dot from the basic,
rather than try and find and fix the problem in the now
disused NormalOld.dot template.

SolMiester - your idea didn't work, (or I did something
wrong!), because only Menu options (commands)
seem to be tweakable from there, not the actual
menus themselves.

Thank you both for helping.

Perry