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Thomas01
11-09-2008, 02:17 PM
Great little laptop.
Got it cheap but it had problems.
The OS (XP) was in Chinese. There appears to be no sound card even though some music has been added.

I have been supplied with a new disk by MS and it now runs in English.
The HD is only 30g and was set up with three partitions.
Bit daft I thought.
There are loads of programs that I don't want - even including AUTOCAD.
I would like to to reformat the hard drive with no partitions and keep it simple.
But how do I do it?. And do I risk loosing essential drivers etc.?
I have the new MS disk of course,
All simple instructions will be much appreciated.
Tom

Speedy Gonzales
11-09-2008, 02:57 PM
What are the disks MS gave you?? Restore disks or an XP CD??

If a restore disk, then even if you do format it, it may recreate the partitions again

But if its an XP CD, then reformat / do a clean install and delete the other partitions, then reinstall XP.

Only thing is, you'll have to find the drivers online (On the sony site somewhere)

If theyre not separate on the cd/s.

Thomas01
11-09-2008, 03:36 PM
Thanks Speedy - knew you would come to the party.

Re format. OK but how do I do this?.
I remember doing it in the days of DOS but blowed if I know how to do it now.
It is a proper XP CD
Tom

Speedy Gonzales
11-09-2008, 03:41 PM
The XP cd is bootable.

Go into the BIOS change the bootdisk to the cd, and save settings / reboot.

Press a key when it tells you to follow what it says on screen.

When you get to the setup screen, highlight the other partitions, and get setup to delete both. Then install on C

Then follow what it says on screen

I hope it came with a key, coz you'll need one

feersumendjinn
11-09-2008, 10:29 PM
And do I risk losing essential drivers etc.?
Reformatting will delete everything.
You'll need drivers to get your video/network/chipset/audio etc going, look here
http://www.sony-asia.com/section/downloads?site=hp_en_AP_i, you'll need to know your model number/s.
The product key that Speedy's talking about (a 25 digit number) will be either on the laptop case (underside usually) or on your new OS disc.
You could also try a repair install, instructions here
http://www.michaelstevenstech.com/XPrepairinstall.htm
(Instructions for clean install etc here also).

Thomas01
12-09-2008, 09:36 AM
We are getting there. Thanks for the help.
Despite the fact that I didn't know (or have forgotten) how to access the BIOS I did manage to do a complete new installation of XP. I got rid of the partitions and all the programs etc. Now I just have a virgin computer with 54gb hard drive. Plenty for me.
I even have my favourite MSWorks v4.5 up and running. There are some problems. No sound and apparently no modem and I have also found I have something called Bluetooth Wireless Lan. Dunno what it does (yes I know I SHOULD know), but it shows up 2 pretty little lights when I switch it on.

Now I have to get the thing activated by MS - interesting as I have no internet connection with it.
But I am patient.
I am only going to do one thing at a time.
In fact that is really sensible the way I have been lately.
Getting old and slow.
Once again thanks.
Tom

Speedy Gonzales
12-09-2008, 09:41 AM
You'll have to go to the sony site search for the model, then download the drivers

Then install them

Tukapa
12-09-2008, 01:59 PM
Now I have to get the thing activated by MS - interesting as I have no internet connection with it. Tom

Activation is pretty painless by phone. It will give you an 0800 number to call when you satrt the activation process and select to activate by phone.

Thomas01
14-09-2008, 10:36 AM
You'll have to go to the sony site search for the model, then download the drivers

Then install them

Agreed. But funny enough although I have owned umpteen computers, been messing with them for plus 12 years, lectured on them to beginners, etc etc, I have never before found myself in the position of having to get drivers.
So it's new to me - and I was looking forward to a new experience.

But no joy - I followed "feersumendjinn's" link (what a fabulous name!)
Got on OK - I am pretty sure now that the model is VGN-TX17C and this seemed fine. But when I tried to get manuals or drivers ran into a brick wall.
Manuals seem non existent and getting drivers led me in a wild goose chase for ages - I tried everything. But hours later after constantly going round and round and always getting back to the same page which told me that this was where I get the drivers - I gave up in disgust (with me mainly).
Now I know thousands of people get drivers every day without problems. So where am I going wrong?.
All help, assistance and rude comments welcome.
Tom

zqwerty
14-09-2008, 11:12 AM
Don't think it is you Thomas01, it's like going down the rabbit warren, who would have thought such a major manufacturer would have such bad product support and crappy web sites, anyway this is what I found:

http://www.sony-asia.com/support/download/product/vgn-tx17c

and:

http://www.sony-asia.com/support/product/vgn-tx17c/modelfirst

zqwerty
14-09-2008, 11:30 AM
Also this may be of some help but I don't think you are at the point where you will be able to use this last info because it has to be working first:

http://www.sony-asia.com/support/tutorial/productcategory/it+personal+computer

Thomas01
14-09-2008, 03:05 PM
Don't think it is you Thomas01, it's like going down the rabbit warren, who would have thought such a major manufacturer would have such bad product support and crappy web sites, anyway this is what I found:

http://www.sony-asia.com/support/download/product/vgn-tx17c

and:

http://www.sony-asia.com/support/product/vgn-tx17c/modelfirst

Thanks ZQWERTY
I downloaded the file, although it was one I had spotted myself and assumed it was just a security device and not what I wanted.
When I tried to install it I got the helpful note on screen

"The Target software for this module is not installed"

Heigho - back to the drawing board.
All I want is to get my sound running and have access to the internet. Guess I'm being greedy - but I have hopes yet that some progress made be made somewhere along the line.
Tom

Thomas01
14-09-2008, 03:06 PM
Also this may be of some help but I don't think you are at the point where you will be able to use this last info because it has to be working first:

http://www.sony-asia.com/support/tutorial/productcategory/it+personal+computer

Agreed - looks useful when I have got the lot up and running.
Tom

SaAB
14-09-2008, 03:34 PM
How weird, you could try clicking ont the "Cant find what you're looking for" button, and send off "What ya done with the drivers?" (Or something to that effect). The other is to try something like DriverGuide - they may have what you need.

Thomas01
14-09-2008, 05:38 PM
How weird, you could try clicking ont the "Cant find what you're looking for" button, and send off "What ya done with the drivers?" (Or something to that effect). The other is to try something like DriverGuide - they may have what you need.

Tried that already.
Now I'm waiting for a response from Sony.
But I am having a new problem - see my new thread Sony Vaio keyboard.
Tom