PDA

View Full Version : Blue Screen Error!



GR8Metal
05-09-2008, 12:54 PM
I have an Acer Power 1000 mini PC that sometimes randomly displays "page_fault_in_nonpaged_area" blue screen error. A little research on the internet indicates a possible RAM issue. I've booted off my memtest CD and been running for a little over 2 1/2 hours now with no issues.

Originally, I installed a Canon bubble jet printer on this PC and during the installation of the drivers, the PC displayed this blue screen error. I removed the driver and re-installed with same issue. Tried to install another Canon bubble jet printer but same blue screen error occurred. I'm guessing something within the Canon software has issues with something running on the Acer PC. I have un-installed ALL canon drivers/utilities/software and installed an Epson printer which works fine.

Any ideas where the fault could be if it's not the RAM??

Cheers.

Speedy Gonzales
05-09-2008, 12:55 PM
Whats the stop error? Does it show the name of a driver?

GR8Metal
05-09-2008, 01:10 PM
I'm trying to get it to fault again so I can record those details down. Would the blue screen stop error/driver issue be mentioned in the system event logs somewhere?

Speedy Gonzales
05-09-2008, 01:11 PM
Yup should be in event viewer somewhere. Double click on it then click on the icon above the down arrow

Paste it here

GR8Metal
05-09-2008, 01:26 PM
I think this might be the error here. He called me on Wednesday in regards to the error so pretty sure this is the one....

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 3/09/2008
Time: 12:57:48 p.m.
User: N/A
Computer: BILL-PC
Description:
Error code 10000050, parameter1 e5247000, parameter2 00000000, parameter3 80539f83, parameter4 00000001.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 35 1000005
0020: 30 20 20 50 61 72 61 6d 0 Param
0028: 65 74 65 72 73 20 65 35 eters e5
0030: 32 34 37 30 30 30 2c 20 247000,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 38 30 35 33 39 66 , 80539f
0048: 38 33 2c 20 30 30 30 30 83, 0000
0050: 30 30 30 31 0001


Thanks Speedy.

Speedy Gonzales
05-09-2008, 01:29 PM
What service pack is on it? 2 or 3 if its XP?

Have you still got the dmp file it created somewhere?

GR8Metal
05-09-2008, 01:35 PM
It's XP Pro with SP3.

There is a "Save Dump" event in the system event log almost 1 hour after the system error as listed above. Would this be related to this fault after such a long period of time?

Speedy Gonzales
05-09-2008, 01:37 PM
If you think you've still got it email it to me, left mouse on my nick / send email.

I'll check it out

GR8Metal
05-09-2008, 01:49 PM
I've managed to find 2 dump files which would hopefully relate to this issue. Is there an attachment option to email these to you? I have a 1x screen shot of system event log and 2x dump files.

Speedy Gonzales
05-09-2008, 01:52 PM
Nah I need them so I can load them into MS's debugging program. So I can see what maybe crashing it

I'll send u a PM with my email. Edit cant you havent got enough posts by the looks of it for me to PM. Send me an email, I'll reply to it

pctek
05-09-2008, 02:33 PM
I "page_fault_in_nonpaged_area" blue screen

I installed a Canon bubble jet printer on this PC and during the installation of the drivers, the PC displayed this blue screen error.

I removed the driver and re-installed with same issue. Tried to install another Canon bubble jet printer but same blue screen error occurred. II have un-installed ALL canon drivers/utilities/software and installed an Epson printer which works fine.



You have answered your own question. Its sometimes RAM but its the driver causing it.
You've already proven it.

You could try downloading a new driver from Canons site - install it without all the other bloat software the CD will install. See what happens.

GR8Metal
05-09-2008, 02:51 PM
Yeah, I tried checking for latest drivers online but they were the same as the CD. I installed the driver only rather than the rest of the rubbish on the CD!