View Full Version : iomega 750gb External Drive problem

07-08-2008, 02:26 PM

A mate loaned me his 750gb external to put some stuff on. The thing wouldn't go so I opened it to see if I could find the problem... I didn't notice the warranty void stick however...

It shows no lights, makes no noise or anything. The external power supply has been tested and it is dishing out a stable 12VDC. What could be the problem? I am wanting to fix it myself if I can....

And yes I know I shouldn't of opened it!


Speedy Gonzales
07-08-2008, 02:32 PM
HOW is it connected?? USB/Firewire/Ethernet if it has this.

07-08-2008, 02:33 PM
USB 2.0 - no other connectors that I am aware of.

Speedy Gonzales
07-08-2008, 02:33 PM
And what are you using? XP? Vista? Other?

Is the USB 2 onboard / a card ? Does the BIOS see it?

07-08-2008, 02:34 PM
What type of Drive is it IDE or SATA, are you able to connect it directly to your computer?

07-08-2008, 02:39 PM
THe Drive is a SATA. It has some tinfoil tape inside over the drive and onto part of the case, I don't really want to fiddle with that. Warranty would most definitely be stuffed if I do that.

I have tried it on both a VISTA and XP machines, both with motherboard based onboard USB ports.

The drive appears to not get any power what so ever.

Speedy Gonzales
07-08-2008, 02:43 PM
If the mobo has SATA, connect it to a header.

You'll need both cables (power/data). See if it gets detected

Is there anything on it?

Has it ever been formatted? If not, you may have to format it first in disk management

07-08-2008, 02:45 PM
I do not want to remove the drive as it will damage the tinfoil tape.

There is nothing on the drive, it will not even spin up or show lights on the case.

The actual drive inside is a Seagate 750gb SATA

Speedy Gonzales
07-08-2008, 02:47 PM
Well if there is nothing on it it probably hasnt been formatted

In XP go to control panel / admin tools / computer management / disk management

See if it appears here. If it does format it

Then you'll see it

07-08-2008, 02:52 PM
the drive is NOT spinning.

I have looked at the Disk management in both XP and Vista and it does not show. I understand that the disk must be spinning and working (in some state) for it to show?

Speedy Gonzales
07-08-2008, 02:55 PM
Not much else you can do then.

Besides chuck it on a sata header, to see if its working. or check the connections on the external case

It is plugged into a USB port right, not a USB hub?

Does the BIOS see it tho?? Somewhere??

Does it appear in device manager under hard drives?

07-08-2008, 02:55 PM
Probably time to return it sounds like its DOA.

07-08-2008, 03:16 PM
plugged straight into the PC via USB.

Can not see it anywhere, and yes it does seem like DOA.

I am hoping that my slight indiscretion with the warranty void sticker has not left me completely out in the open...


07-08-2008, 03:24 PM
the only way to know if it's the drive or the case will be to pull it out and connect it directly to the PC.

if you already broke one warranty sticker I doubt it will matter if you break anything else

09-08-2008, 09:14 PM
Cheers guys, I was still suspecting a power supply problem or the likes. When I got home after talking on the boards the other day I got a bit more forceful with the power switch and it now goes.