View Full Version : Need Help Removing Something...

03-08-2008, 04:23 PM
Hey. I suspect the problems to my crashing (see last thread of mine - http://forums.pcworld.co.nz/showthread.php?t=92216) are some files of "Fable - Lost Chapters" are still remaining on our computer and causing it to crash on everything using Direct X.
I have tried to uninstall the program, which worked btw, but everything is still crashing and freezing. :mad:

Because everything was going fine before Fable was run on this computer, is there any chance that the uninstaller missed something, a file, maybe on the registry? :confused:
I was thinking it could be a problem with the registry, or perhaps with DirectX itself.

If there is, is there a program or software, hopefully free, that i could use to search out and destroy these problem causing files? :badpc:
I just don't really want to take it back, and i would rather solve the problem myself.
Thanks in advance for your help. :)

03-08-2008, 04:33 PM
Just go into c drive program files and delete its folder or download ccleaner and run the registry clean up part

Speedy Gonzales
03-08-2008, 04:38 PM
Well there's not much else that could cause it.

Its probably ram or the videocard

You could try ccleaner (www.ccleaner.com)

Which removes temp files and invalid registry entries.

Open the case (turn it off), and make sure the videocard is in properly

Another thing, you could try is uninstall the videocard drivers, then get this (http://downloads.guru3d.com/download.php?det=745)

Install it reboot into safe mode. Run it then select Nvidia, then start. Once its finished (to make sure everything has gone), find the Nvidia folders and delete them. Then use ccleaner, click on registry / scan for issues. Whatever comes up delete it. Then reinstall the video drivers, in normal windows

04-08-2008, 05:11 PM
Hey.. sorry for late reply... i used CCleaner to clean the registry, and the games worked perfectly, with no crashes, freezing or nothing for at least an hour and a half.
But now, when I log in (on any user) i get the message:

"Error Loading: C\WINDOWS\system32\NvMcTray.dll"
"The specified module could not be found"

Is there any way to remove this?? or get it back?? Oh btw i restored the backup and it is still appearing.

I also recieved a blue screen while i was out (the computer was on idle, just sitting on the desktop) :( it read:

A problem has been detected + windows has been shut down to prevent damage.
First time...
Disable or uninstall any antivirus...
Technichal Information
***Stop: 0x00000024 (0x001902FE, 0xB6CEE4AC, 0xB6CEE1A8, 0X804EF4A9)
Beginning dump of physical memory....

If you can help me resolve any of these issues, that would be great.. thanks in advance :)

04-08-2008, 05:16 PM
Post a hijackthis (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) log.

04-08-2008, 05:25 PM
okay... ill do that again... but umm ive uninstalled the driver and reinstalled (nvidia graphics card btw) coz the file was nvidia... ill jsut get uu that log

04-08-2008, 05:25 PM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:45:06 p.m., on 4/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz/
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-21-1482476501-73586283-839522115-1003\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Owner')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

End of file - 5277 bytes

04-08-2008, 05:26 PM
theres the log... :D

04-08-2008, 07:56 PM
OMG!!! Thank you to everyone who has helped me out... especially Speedy Gonzales... I have finaly solved the problem... and i can finally game on this computer again :D :D :D

Speedy Gonzales
04-08-2008, 08:19 PM
Good ! And the problem was?? It was full of spyware and a trojan?

This entry doesnt have to be in startup

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

04-08-2008, 09:39 PM
Another person using IE6

05-08-2008, 05:19 PM
Arrrgg.... its still crashing sortah... ill probably just keep doing things bit by bit and testing it out and stuff.... umm i did the Registry Clean on CCleaner... and yeh it got rid of it...

What do you mean IE6?? I havent got around to IE7 yet... should i upgrade now??

05-08-2008, 05:21 PM
What do you mean IE6?? I havent got around to IE7 yet... should i upgrade now??

Ahh yes. Yes you should. ;)

05-08-2008, 05:21 PM
Ahh... okay.. im getting annoyed with this computerr.. ill just try some of the other stuff uu said i should tryy...

05-08-2008, 05:22 PM
Okay.. is there a problem with IE6??

05-08-2008, 05:24 PM
Okay.. is there a problem with IE6??

It's out of date and insecure.

05-08-2008, 05:25 PM
haha okay is thinking about that... okay ill do that now..