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KevinScally
31-07-2008, 06:10 PM
When I click "Safely Remove Hardware" icon I get the following error:

An exception occurred while trying to run "shell32.An exception occurred while trying to run "shell32.dll,Control_Run DLLhotplug.dll”,Control_RunDLL hotplug.An exception occurred while trying to run "shell32.dll,Control_Run DLLhotplug.dll”

I have uninstalled the USB drivers and reinstalled them. Prior to this the error message would come up but the list of devices installed would list and I the "you can now safely remove your device" would come up. Now, after reinstalling the drivers this message does not come up.

While most of my USB pen drives are recognised, my Thompson Lycra MP3 player is not now found.

I have cleaned the registry.

I suspect a corrupt Windows file (I am using Professional with service pack 3 installed).

On a second identical laptop everything works.

Is there a fix?:help: :confused: :confused:

Speedy Gonzales
31-07-2008, 06:17 PM
Is True Image installed ? (http://www.wilderssecurity.com/showthread.php?t=176066&page=5)

Did you clone windows from this laptop??

KevinScally
01-08-2008, 12:40 PM
Is True Image installed ? (http://www.wilderssecurity.com/showthread.php?t=176066&page=5)

Did you clone windows from this laptop??

Yes. Recently upgraded to ATI 11 and I have been using HD cloning as part of my backup strategy. I have spent hours trying to track down a solution to this problem and should have twigged sooner. Looks like a solution is available from the the tread you suggested. I will give it a go and post results. Thanks a million.

Speedy Gonzales
01-08-2008, 12:55 PM
No probs :)