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pcuser42
20-07-2008, 06:30 PM
I have a 20GB hard drive which I've been using as an external drive. The drive spins up fine, but when I try to access it a "scratching" sound comes from it, and Windows freezes. :badpc:

I know it's a drive failure, but what exactly is wrong?

Speedy Gonzales
20-07-2008, 06:46 PM
Check it with whatever hdd tool from the manufacturer

beeswax34
20-07-2008, 08:44 PM
Scratching? Could be the head actually rubbing against the platter which as you can imagine is very, very un-good.

pcuser42
21-07-2008, 05:28 PM
I might open it up and have a look, there's nothing vital on there.

Agent_24
21-07-2008, 05:40 PM
Is it an IBM Deathstar?

utopian201
21-07-2008, 05:41 PM
you do realise that the moment you open it up, the drive will become useless. If you actually still want to use the drive, i agree with speedy, use the manufacturer's utility, or another utility which checks the SMART info (eg hddinfo i think)

Agent_24
21-07-2008, 05:48 PM
you do realise that the moment you open it up, the drive will become useless. If you actually still want to use the drive, i agree with speedy, use the manufacturer's utility, or another utility which checks the SMART info (eg hddinfo i think)

I think the drive is already useless, if it's making a strange noise it didn't make before - which means something is damaged mechanically (likely the heads contacting platters)

No software will be able to fix this, so it doesn't matter what happens, the drive is already stuffed.

Provided the problem has caused enough damage for SMART to notice, the only thing software will tell you is that the drive is failing (which should be obvious already from the noise)

pcuser42
21-07-2008, 05:55 PM
It's not a Deathstar, but it has IBM Deskstar on it. :D

I know it will become useless - there's nothing vital on there I can't replace.

Agent_24
21-07-2008, 05:58 PM
It's not a Deathstar, but it has IBM Deskstar on it.

I know it will become useless - there's nothing vital on there I can't replace.

IBM Deskstar = Deathstar (because they are notorious for failing) That drive is definitely screwed.

Do a google search, you will find out how bad they are - in fact it's on here:
http://www.pcworld.com/article/125772-5/the_25_worst_tech_products_of_all_time.html

left running for long enough your drive should eventually look like this:
http://www.astro.ufl.edu/~ken/crash/

pcuser42
21-07-2008, 06:25 PM
OMG :eek: - I hope Hitachi improved the drives once they bought it - my drive is a Hitachi drive.

Agent_24
21-07-2008, 06:45 PM
After the problems, IBM sold their hard drive division to Hitachi. Initially I think the drives were pretty much the same... and 20GB is rather small(and old) so I don't think there would be much difference

I think it comes from the platters being made of glass, later drives were issued with warnings telling people not to use them for more than 8hrs a day

But now days I believe all the Hitachi drives are "normal" ones with metal platters

PaulD
21-07-2008, 06:59 PM
This site has examples of two failure sounds from IBM/Hitachi drives http://www.dataclinic.co.uk/data-recovery-ibm-deskstar-hard-disk-drive.htm

Neither fault is an actual head crash.

Agent_24
21-07-2008, 07:08 PM
http://www.theinquirer.net/en/inquirer/news/2002/03/08/ibm-dont-power-hard-drive-over-eight-hours-a-day

The drives are just faulty design. And there is no fix for that :lol:

pcuser42
21-07-2008, 08:08 PM
:lol:

I opened the drive and spun it up, and it wouldn't read the discs properly. It's screwed now - one of the platters shattered. :eek:

Agent_24
21-07-2008, 08:22 PM
That's what you get when they're made of glass - why IBM thought of making them out of glass I have no idea...

pcuser42
21-07-2008, 08:30 PM
Here's hoping my laptop's IBM drive won't fail...

Agent_24
21-07-2008, 08:36 PM
Should be fine, as far as I know the problem was only with the deskstars

(quickly searches google) or maybe not.....

Well I've got a Hitachi travelstar in mine (not default, I put it in there myself) but it seems to be fine

I also have a deskstar running linux (it's one of the later models, 120GXP I think) which seems to be working fine too.

But who knows.....?

utopian201
21-07-2008, 08:51 PM
my seagate drive made clicking noises. I was able to recover all the data from it before the smart status declared it a FAIL.

pcuser42
22-07-2008, 07:54 AM
I think the drive was so old it didn't have SMART :lol:

PaulD
22-07-2008, 09:17 AM
I think the drive was so old it didn't have SMART :lol:

If you're referring to the Deathstar it did have SMART but like most drives they fail before you get any warning.

Agent_24
22-07-2008, 10:21 AM
yeah, SMART usually only notices a problem by the time it's too late...