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password
26-04-2008, 11:57 AM
Hey, i have a strange problem....

At random times, my screen goes white or white with zig zags across the screen and the only way it will go away is if i give it the old physical restart...

I have a Dell Ultrasharp 15" and the specs of my pc is here,

Amd Athlon 64 X2 4000+
Winfast 6100M2MA MB
1 Gb of ram.
Onboard Vid/Graphics

It can be at random times. This is a system built my a buisness in town with all brand new parts (excpet HD)

Any ideas? And questions just ask and i will find out for ya. Mum is really really stressing out as we are not the richest =) ( Any donations accepted :clap)

Thanks

password
26-04-2008, 12:13 PM
i am running at a res of 1024 by 768 but i had it set at a refresh rate of 75, so i had lowered it down too 60 incase that has anything to do with it.

CYaBro
26-04-2008, 12:16 PM
Sounds like the onboard graphics card might be faulty.
Do you have a sperate graphics card you can install to test?
Or try running in Safe Mode for a while and see if the problem occurs.
The other option would be to try updated drivers for the graphics card.

password
26-04-2008, 12:19 PM
ok...
No i dont have another g card =)
i will try in safe mode, and i will look for some more drivers.

The pc is still under warranty so would it be better to take it back to the shop?

Driftwood
26-04-2008, 12:51 PM
Have you checked the conections from the monitor to the PC?

password
26-04-2008, 12:58 PM
yea, once when i unplugged the monitor when it happened, the screen went to the normal dell test thingy that it normally does, so im guessing its vid/g card..

CYaBro
26-04-2008, 02:04 PM
ok...
No i dont have another g card =)
i will try in safe mode, and i will look for some more drivers.

The pc is still under warranty so would it be better to take it back to the shop?

Most definitely take it back and have the shop check it out.

password
26-04-2008, 02:11 PM
Cool i will give him a ring this afternoon and chat to him lol.

Thanks

williamF
26-04-2008, 03:45 PM
my olde compaq laptop does something like that, flickers then suddenly goes white, has something to do with the LCD panel connector.

is the screen CRT or LCD? try it on another computer. white with zig zags (are they horizontal or vertical) could be the CRT going super bright, enough to see the retrace lines for the screen, if it does it all the time on any computer something is wrong with the monitor.

password
26-04-2008, 05:54 PM
Nope, its a LCD and the zig zags go diagonally.. im dling the updated driver right now... see how it goes anyway

password
26-04-2008, 06:30 PM
OK guys, i got the new driver installed, i went from the 2006 - 2007 (latest)

Cross your fingers everyone!

pctek
26-04-2008, 07:22 PM
Motherboard problem.

password
27-04-2008, 01:04 PM
Motherboard problem.

Onboard G card? It happened again, so yup i think so... :crying