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Valerie
13-04-2008, 06:00 PM
Win XP Home.

Anyone familiar with webmail.newzealand.co.nz? Can you tell me what the error messages below mean please?


0.6 NO_REAL_NAME From: does not include a real name
3.2 RCVD_HELO_IP_MISMATCH Received: HELO and IP do not match, but should
1.3 RCVD_NUMERIC_HELO Received: contains an IP address used for HELO
0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines


Thanks

pctek
13-04-2008, 06:12 PM
First one: This is a problem with the outbound mail settings not supplying a valid domain in the header.

Second: This error message is a part of the spam protection mechanism, When a sending email server delivers an email message to the Server, one of the first thing it needs to do is to identify itself. It does this by sending the command HELO <HOSTNAME> where <HOSTNAME> is replaced with its host name. The host name the sending server gives in the HELO command should resolve to the IP address of the same server.

Third: More suspect spam email

Fourth: Ditto

Valerie
13-04-2008, 07:28 PM
So this means that the problem lies with the e-mail Sender not at this end?

Speedy Gonzales
13-04-2008, 07:52 PM
Probably something wrong with their online webmail service

Ring them and tell them they've got a prob

And check it out

I take it youre talking about the webmail here ? (http://newzealand.co.nz/)

robbyp
13-04-2008, 10:52 PM
Win XP Home.

Anyone familiar with webmail.newzealand.co.nz? Can you tell me what the error messages below mean please?



Thanks


I don't think their webmail is actually a working system, as this forum post explains. Looks like it has been in deveopement since 2005!

http://webforum.newzealand.co.nz/gforum.cgi?post=268;sb=post_latest_reply;so=ASC;fo rum_view=forum_view_collapsed;guest=2765245