PDA

View Full Version : Asus z99he shows bsod when dvd-r inserted



heni72847
07-02-2008, 07:11 PM
a friend bought the Asus z99he a few weeks ago from dse
had one weird problem

when a dvd-r is insearted, the computer crash then restarts
other stamped discs seem to be fine though

it was thought that the notebook is faulty so it was returned to dse but now the new one has the same problem

my googling skills didn't help this time
so anyone got any suggestions?


oh..just to end on a sad note..
yes..the notebook is runing vista

feersumendjinn
07-02-2008, 07:18 PM
Take it back again?
Is it caused by one particular dvd, or any?

Speedy Gonzales
07-02-2008, 07:19 PM
Did it bring up a BSOD if Vista has it? if it does whats it say?

heni72847
07-02-2008, 07:19 PM
caused by burnt dvd-r
two that caused them one was actually burnt on mac I think
and the other was mine, burnt on xp with nero
those utility discs and drivers' disc that came with the computer works fine

the error screen was described as 'blue' so i assumed it was bsod
..and all my friend could tell me was that the words "crash" and "dump" are on it
followed by a screen of text that soon disappeared when the computer rebooted itself