View Full Version : need help on cursor/keyboard freeze problem

20-01-2008, 10:51 AM
I've just started having a problem with my cursor and keyboard freezing up when I get on the web. (I have a 4 year old Dell, running XP). I get to my home page fine, but a second or two later, it's as if the computer doesn't recognize either trackball or the keyboard - the only way out is the reset button. (I've had the same problem using both IE and Firefox). Can anyone help? I'm not a super techie, but I'm the expert in the house -if I can't solve it, I'll have to call in the geek squad.

20-01-2008, 11:04 AM
Welcome to Press F1 Anna - sounds like you may have a few bugs in the system going to town when on the internet.

First clean the system ---

Download from my sig, spybot, Spyware Doc and Ccleaner, install, update, run programs. Also download Super Antispyware (http://www.superantispyware.com/superantispywarefreevspro.html). (free version)

Also download HijackThis (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis)

Save it to a separate folder on the desktop, run it, and select it to save a log file. Copy that log file and post it back here, someone can look through it and advice.

What Anti virus are you running as well please ?

20-01-2008, 11:50 AM
I agree with Wainui, sounds like your machine is being used as a spam zombie (taking all your bandwidth when you're on the net, slowing the machine right down) do as he said.