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nrg
20-11-2007, 03:57 PM
My PC no longer recognises the presence of a DVD or a CD writable disk as it once did.

My guess is that Microsoft have buggered it when I loaded Office 2007 as is usually the case with Microsoft's stuff in my experience.

Anyone know a good place pnline I can get the problem investigated and analysed?

Thanks, nrg.:help:

Speedy Gonzales
20-11-2007, 04:05 PM
Do you mean, Windows is detecting it,

BUT, not when there's a blank cd or dvd in it?

Or it doesnt appear in Windows at all?

I doubt MS or Office caused it.

Speedy Gonzales
20-11-2007, 04:31 PM
I've replied to your email nrg.

Put your reply in here nrg.

Chilling_Silence
20-11-2007, 10:27 PM
Does it detect it in the BIOS?

Speedy Gonzales
20-11-2007, 10:31 PM
I've been dealing with this matter via email.

It sounds like he's been using XP's built in burning (which is why burning to DVD isnt working).

XP doesnt support burning to DVD's natively.

Altho it may work, if he installs the Imapi update.

And I would say CDRW as well.

Told him to try another program. And CDR's / DVDR's, not rewriteables.