PDA

View Full Version : *PLEASE HELP* - Vista Start Menu Virus



tylerinho
19-11-2007, 08:46 AM
Dear All

I seem to have acquired a virus that is preventing my start menu and task bar coming up after turning my computer on. When I log in I am simply faced with a blank screen and also one window open in my documents - hence why I am still able to access the internet, however I have no start menu, no sidebar and no desktop icons. If anyone could please help me that would be greatfully appreciated. :badpc:

Speedy Gonzales
19-11-2007, 09:26 AM
Install an AV program, and do a scan.

Or get hijackthis in my sig below put it in its own folder, run it, click on scan the system and save a log. And copy and paste the log here.

Or get trojan remover in my sig below, install it run it. Click on scan.

HOW do u know its a virus?

feersumendjinn
19-11-2007, 11:03 PM
Does it boot ok into safe mode (press f8 (usually) while restarting), install an antivirus prog while there, and run a scan, if you dont find anything, you could reboot again and this time pick ' Last known good configuration'.
(This may help)
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true