View Full Version : Broadband modem problem

11-11-2007, 09:24 PM

At about 6pm on Friday my broadband internet connection went disconnected and would no longer connect. I first assumed that it was an outage but after a day i called xnet to see what was going on, and they said that there was nothing wrong with my connection ant their end. I think the problem is in the modem (D-Link DSL-502T). I have tried resetting it and can confirm that all the lights that are meant to be on are on. Do i need to buy a new modem or is there any way to fix this.

I also have the modem connected through a router for wireless access for my laptop.(all Ethernet cables)

at the moment i have managed to connect via dial-up.

Speedy Gonzales
11-11-2007, 09:32 PM
Xnet did play up a few times last week.

Cant remember what day of the week it was, but it was down till 1/4 to 9 in the morning.

And 2-3 of the other days, it went down for about 15-30 mins or so.

All of the lights were on here too last week (on the router).

BUT, I couldnt do anything online

It was definitely Xnet playing up, (not this router), when nothing worked.

12-11-2007, 08:18 AM
This has happened to me more than once. The fault was with Telecom. I did, however, have another modem to try which eliminated my usual one from being the culprit.

If you can try another modem, do that and if it works and Xnet still say there is no problem at their end then get them to give Telecom a buzz.