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pcuser42
01-11-2007, 07:12 AM
Recently, our ihug broadband has had issues connecting. It always shows 'Dialling 0,100' and sometimes stays there for a few seconds (it's usually replaced with Authenticating username and password immediately), disappears, then comes up with 'The remote computer is not responding'. We shut down every computer, turn the computer with the modem off at the power supply, then turn it back on, and it just might work. Is this an ihug issue, a Telecom issue or a computer issue? (All computers run Windows XP SP2)

Joe_Davies
01-11-2007, 08:50 AM
You need to talk to Ihug's help desk - you pay for it, why not use it?

Best of luck!

Joe

Speedy Gonzales
01-11-2007, 10:59 AM
It'll be their problem. I used to get the same message when I was on dialup.

Sometimes, it took 4-5 redials to connect.

What kind of modem is it ?? PCI ADSL modem?

pcuser42
01-11-2007, 03:31 PM
USB ADSL modem, D-link.

Dad has rung them up, several times, and they always say 'not our problem. Restart the computer...' and whatnot. :(

Speedy Gonzales
01-11-2007, 03:34 PM
Does it have ethernet on it?? If it does use ethernet.

Or try another USB cable.