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View Full Version : HP photosmart 7760 printer no RED - new cartridge



frossy13
27-06-2007, 07:18 PM
:confused: HP photosmart 7760 printer no RED - new cartridge This is the second cartridge so thought it must be the printer problem. Using Office Solutions cartridge 57. Seems to be a red and yellow a problem Iíve done the maintanance protective cover seal off the cartridge? printhead clean etc etc
Any thoughts please.

Speedy Gonzales
27-06-2007, 08:02 PM
Hmm

If its

This (http://www.officemax.com/max/solutions/product/prodBlock.jsp?prodBlockOID=537277616&campaign=363BT4HC2V2&cm_cat=Tech&cm_pla=Ink_Toner_Ribbon&cm_ite=Ink_Toner_Ribbon&cm_ven=Affiliate&BV_UseBVCookie=no&affCode=PRF&siteID=k40132&mid=)


Or this (http://www.dse.co.nz/cgi-bin/dse.storefront/46820c860049a66e273fc0a87f3306cf/Product/View/XM6054)

It doesnt say anything about the 7760.

frossy13
27-06-2007, 11:21 PM
Sorry don't understand. It was Office Solutions cartridge 'alternative cartridge for HP57" If it was a duff cartridge would be pretty unlucky to happen twice??

Renmoo
28-06-2007, 12:07 AM
Is this a new printer that you have recently acquired? See if anything is jammed on the ink cartridge female port on the printer.

Cheers :)

hazzad
28-06-2007, 01:37 AM
As you are aware you are using a refilled cartridge. Normally you are unlucky to get one bad one, to get two is very unlucky. The 57 is a TRI colour tank, and can be problematic when getting refilled. I would recommend, rather than going back and forth again is to buy (or borrow) an Original and try again. If still a problem then its your machine (keep originals in the machine when sending back for servicing-they don't like refills and jump at the chance to blame the refill-which logically can not cause a problem 99% of the time). Alternatively you may have a slight cross contamination which may be corrected after printing 3-6 test pages (unfortunately using up your ink). I hope this helps.