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arko
23-06-2007, 05:48 PM
Hi Team
having trouble installing some software. Have been trying to download the new Apple Safari browser and after down loading, and trying to install, the following measage comes up:"The windows installer service could not be accessed. This can occur if you are using windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance" What does this mean!! Assistance would be much appreciated

Speedy Gonzales
23-06-2007, 05:54 PM
Look here (http://support.microsoft.com/kb/315346)

Or here (http://support.microsoft.com/kb/315353)

winmacguy
23-06-2007, 05:54 PM
I take it your not using Windows in safe mode?

snoopy
23-06-2007, 05:54 PM
Try updating your Windows installer

http://support.microsoft.com/kb/893803

arko
23-06-2007, 05:57 PM
Not on safe

winmacguy
23-06-2007, 06:02 PM
Cool, try the links that Speedy and Snoopy posted.

arko
26-06-2007, 08:05 AM
Just a followup on this problem. I managed to reinstall as advised, and hey presto all seems to be working fine. Managed to install both safari and skype, so thank very much