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27-02-2001, 10:19 PM
Hello,

We've recently put our old Deskjet 600 onto our new Windows ME computer running Office 2000.

Problem is we can't get the printer to print in grey, (using black cartridge) though the print preview shows grey.

When we print a test page, it prints in grey, so we assume it's something to do with Office 2000.

Printer will still print in grey on the old computer running Windows 98.

Thank you very kindly for your time in answering this. Much appreciated!! Kind regards,
Lynda

01-03-2001, 12:13 PM
hi Lynda,
for starters it may pay to look at the printer set up first , There are 2 drivers
in windows 2k for hp600 desk jets , hp600 color , and hp 600 monochrome, If one driver wont do it perhaps the other one will . Second Check the control panel > printers folder , right click there for properties and from the general tab choose printing preferences . The advanced button allows you to select
options that may allow you to achieve your grey printing !
If i have misunderstood your posting please posting please
let me know .....