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bk T
01-06-2007, 11:37 AM
Have been using Nero 6 a quite some time now and it is running fine.

Downloaded Nero 7 Trial version and when installing, it stops at "Nero Product Setup" . I got to use Ctrl+Alt+Del to quit the set up process.

Any idea why?

Speedy Gonzales
01-06-2007, 11:42 AM
Did u wait for it to get to the setup screen?

It takes a few mins for it to move.

Note tho, the V6 serial I think doesn't work with V7.

bk T
01-06-2007, 11:46 AM
Did u wait for it to get to the setup screen?

It takes a few mins for it to move.

Note tho, the V6 serial I think doesn't work with V7.

I waited for almost 5 min before terminating it.

I uninstalled V6 before installing the Trial ver - just want to see what are the new features; but apparently it doesn't like me to know :(

Speedy Gonzales
01-06-2007, 11:50 AM
How big is the Nero install file?? 171mb?? If u have the latest version.

You could try running ccleaner and cleaning the temp files etc, then try again.

bk T
01-06-2007, 12:21 PM
How big is the Nero install file?? 171mb?? If u have the latest version.

You could try running ccleaner and cleaning the temp files etc, then try again.

No. It's 125 mb, ver 7.2.0.3b which I downloaded a while back.

Have run ccleaner and cleaned up all the temp files but still could not install it.

Maybe I should re-download the newer ver?

Speedy Gonzales
01-06-2007, 12:26 PM
What version of Windows is installed?

If Vista, you need 7.7.51 +

Which maybe the reason why it didnt install.

Here's the latest Version (http://www.nero.com/nero7/eng/nero7-demo.php)

Hopefully, you're on BB.

bk T
01-06-2007, 06:16 PM
My OS is Win XP Pro SP2

Speedy Gonzales
01-06-2007, 06:47 PM
So, did u get the latest version to see if that would install?

bk T
01-06-2007, 09:41 PM
Not yet. maybe over the long week-end.

bk T
01-08-2007, 01:53 PM
Downloaded Trial Version 7.9.6 quite a while ago but haven't got the time to install it.

Tried to install it this morning and it came up with another error:

"The installed version is not compatible with Nero 7. Please update or uninstall before you install Nero 7."

But I have already uninstalled my version 6.6.018! Manybe, the newer Nero doesn't like my machine! :D

Run Ccleaner but still, .... no luck!

Speedy Gonzales
01-08-2007, 02:42 PM
Uninstall both again, or uninstall version 7.

Then use this (http://www.nero.com/nero7/enu/Nero_6_CleanTool.html)

And this (http://www.nero.com/nero7/enu/Nero7_CleanTool.html)

Then to make sure everything has disappeared, open my computer, delete these folders.

C:\Program Files\Nero

C:\Program Files\Common Files\Ahead

C:\Documents and Settings\All Users\Application Data\Nero

C:\Documents and Settings\username\Application Data\Ahead

C:\Documents and Settings\username\Local Settings\Application Data\Ahead

Then go to start/run type regedit, then go to these entries, highlight them (and nothing else). Then delete them.

HKEY_CURRENT_USER\Software\Ahead

HKEY_LOCAL_MACHINE\SOFTWARE\Ahead

Then reinstall the latest (http://www.nero.com/nero7/enu/nero7-demo.php) version of Nero. If you want Nero 7.

Keep in mind tho, I dont think the serial for Nero 6 works for Nero 7.