PDA

View Full Version : HELP! im having trouble!



Ragnaro
28-03-2007, 07:49 AM
Im trying to delete ActiveX (recently tryed to watch sumthing with the codec) ((or so it says it is)) and i found out that theres a file or sumthing called pmsnrr.exe and i cannot seem to delete it.

Can somebody help? ive tried using hijackthis but nothing pops up as
PMSNRR.exe

pctek
28-03-2007, 08:16 AM
Its a Trojan.

Post your Hijackthis log here.

And download and run Spybot and Adaware SE Personal as well.

Ragnaro
28-03-2007, 09:43 AM
here's my log

Logfile of HijackThis v1.99.1
Scan saved at 5:43:24 PM, on 27/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Video Access ActiveX Object\pmsnrr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\D-Tools\daemon.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Rogers\SelfHealing\rogersagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\winhlp32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.onrpg.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.ca.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.aceradvantage.com/stdreg/startpage.jsp?sn=LXAEP0J0036390DF5B2500
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [RogersAgent] c:\Program Files\Rogers\SelfHealing\rogersagent.exe
O4 - HKCU\..\Run: [SHS] "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/229?5ca4cb235e4c46f19dfe1796756d9103
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/230?5ca4cb235e4c46f19dfe1796756d9103
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.gamengame.com/KALogoutComponent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{234541D1-F016-472C-B46D-74B2BB9378D5}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{41F8AE0F-9EF3-43AF-AFF9-020A2AC20E96}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{93D3A2DE-5D85-407B-8CAC-4B745110C8FE}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{B07E30B0-7C09-4066-918E-CB678056341A}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{C3D3E4B9-FCFB-44F5-B83A-C73E12AF246C}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

now what?

Speedy Gonzales
28-03-2007, 09:51 AM
Run HJT again tick these entries and tck fix checked. Close browser/s.

C:\Program Files\Video Access ActiveX Object\pmsnrr.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background - Run this manually.

O4 - HKCU\..\Run: [SHS] "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background

O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background

And get Trojan remover in my sig below. Install it, run it then click on scan. Then select thne 3rd to 7th option under the utilities menu.

And install a firewall.

Where are you?? in NZ or other, if you're in NZ, tick these entries as well.

O17 - HKLM\System\CCS\Services\Tcpip\..\{234541D1-F016-472C-B46D-74B2BB9378D5}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\..\{41F8AE0F-9EF3-43AF-AFF9-020A2AC20E96}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\..\{93D3A2DE-5D85-407B-8CAC-4B745110C8FE}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{B07E30B0-7C09-4066-918E-CB678056341A}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\..\{C3D3E4B9-FCFB-44F5-B83A-C73E12AF246C}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61

Ragnaro
28-03-2007, 10:10 AM
ok you're helping alot, my comp is faster a bit, but right now the troja thing is updating

Speedy Gonzales
28-03-2007, 10:15 AM
Did u get trojan remover?

Ragnaro
28-03-2007, 10:18 AM
yes, i got it

Ragnaro
28-03-2007, 10:20 AM
YAY! everything is fixed, ty both but just to be safe, here's a HJT log

Logfile of HijackThis v1.99.1
Scan saved at 6:22:47 PM, on 27/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\D-Tools\daemon.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Rogers\SelfHealing\rogersagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.onrpg.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.ca.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.aceradvantage.com/stdreg/startpage.jsp?sn=LXAEP0J0036390DF5B2500
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [RogersAgent] c:\Program Files\Rogers\SelfHealing\rogersagent.exe
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/229?5ca4cb235e4c46f19dfe1796756d9103
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/230?5ca4cb235e4c46f19dfe1796756d9103
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.gamengame.com/KALogoutComponent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{234541D1-F016-472C-B46D-74B2BB9378D5}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{41F8AE0F-9EF3-43AF-AFF9-020A2AC20E96}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{93D3A2DE-5D85-407B-8CAC-4B745110C8FE}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{B07E30B0-7C09-4066-918E-CB678056341A}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{C3D3E4B9-FCFB-44F5-B83A-C73E12AF246C}: NameServer = 85.255.115.18,85.255.112.61
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

Speedy Gonzales
28-03-2007, 10:26 AM
That log looks better. Where are you?? What country??

If you're in NZ, tick these entries too

O17 - HKLM\System\CCS\Services\Tcpip\..\{234541D1-F016-472C-B46D-74B2BB9378D5}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\..\{41F8AE0F-9EF3-43AF-AFF9-020A2AC20E96}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\..\{93D3A2DE-5D85-407B-8CAC-4B745110C8FE}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\..\{B07E30B0-7C09-4066-918E-CB678056341A}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\..\{C3D3E4B9-FCFB-44F5-B83A-C73E12AF246C}: NameServer = 85.255.115.18,85.255.112.61

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61

And install a firewall.