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tahstar
28-12-2006, 10:34 PM
my mum cant update her antivirus when she tries it says "access denied incorrect user name/password on domain" she recently changed her internet service provider from paradise to clearnet. something about configuration?

supergran
28-12-2006, 10:51 PM
When she installed the 7.5 did she click repair, not install? When you download the new one, double click it, and it will bring up a window that gives you three options, click the repair one and follow prompts. Hope this helps

tahstar
29-12-2006, 09:40 AM
thanks she got it sussed out now think it was something in her internet settings