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tedheath
14-07-2006, 11:04 AM
My Macrocom computer is dying. Blue screening every 10 minutes and locking up.
I am going to buy a Dell computer online depending on what sort of advice you experts give me.
I was looking at a dimension desktop base model 5150 for 1500 slides.
It seems moonbeams more powerfull than my Macrocom 600Hz which I paid 3 grand for.
Thanks for any help you can give me.
tedheath

ManUFan
14-07-2006, 11:23 AM
Hi

We have been progressively changing to Dells here at work.

They seem to be alright.

Depending on what you are going to be using yours for I would suggest an additional video card (not on board video) and 1GB RAM.

The keyboards are very tinny (just my experience) - you will also find that (more than likely) the keyboard and mouse will be USB now not PS2.

Hope this helps

Vistra
14-07-2006, 11:45 AM
If you get through the first year before the Dell crap out on you, then you are safe. Some Dells are starting to break after their warranty is over, so we see dells at work all the time (in for repairs).

chiefnz
14-07-2006, 11:59 AM
I assume you $1500 when you say 1500 slides?

I'm pretty sure if you shopped around you could get a slightly better custom built PC for the same price, maybe a little more. As stated before the Dell products of late seem to be crapping out just after warranty periods... We have progressively moved away from Dell's at work because of this very reason.

If you want to upgrade, then hold on for a whilem do some research and invest in a custom built solution for yourself.

cheers

chiefnz

tedheath
14-07-2006, 02:37 PM
Are Dell computers made up from bits made in communist china?

JJJJJ
14-07-2006, 03:37 PM
Are Dell computers made up from bits made in communist china?

Some are but most come from Outer Mongolia.

And they aren't exported . They are deported.

tedheath
14-07-2006, 05:10 PM
Thanks for replies I wont buy a Dell,
Just came back from Noel Leming they have a good setup there but the computer is a NEC. Not familar with NEC computers, are they ok.
Found out from google the bits inside come from Nationalist China, Malaya, and Thailand.
Any sensible advice will be well recieved unlike outer Mongolia comment.


Thanks

ted :help:

Ted

Prescott
14-07-2006, 05:29 PM
what about getting a pc shop to custom build your pc?

Graham L
14-07-2006, 05:45 PM
Which will have parts made in China or wherever the cheapest manufacture is.

What is wrong with Chinese parts? They are made to the standard required by the customer ... at the appropriate price level. All IBM's laptops were made in China, until they sold the division to the Chinese. The computers were, and are, good.

tedheath
14-07-2006, 06:08 PM
I dont mind buying stuff made in Nationalist China (Taiwan) but communist chinese stuff is pretty shoddy.

tedheath

tedheath
14-07-2006, 06:12 PM
Using custom pc shops does bother me especialy when warranty issues creep in. I only narrowly missed losing my money (deposit) on my present custom built Macrocom machine. They went tits a few months after I bought it. Luckily it has run sweet for 6 years but its now playing up.

thanks

tedheath

Graham L
14-07-2006, 06:14 PM
All generalisations are dangerous, Ted. I doubt very much if you could buy a computer without some parts made in China.

If you buy a "name" brand computer, you have to remember that they value their brand names. They insist on appropriate quality standards from their suppliers, and the standards are the same for all suppliers.

If you buy from a local assembler, they depend on their wholesalers. The wholesalers will not feel like you about China, either. They want the lowest price they can get, with "acceptable" quality. They might buy a lower quality product than a major manufacturer like Dell, who build many millions of computers every year. Dell can't afford shoddy components.

tutaenui
14-07-2006, 08:24 PM
I have had 10 trouble free years of Dell computers

Metla
14-07-2006, 09:28 PM
.

Greven
14-07-2006, 10:18 PM
When you don't live in the main centres, Dell looks far more attractive once you add in shipping costs on individual components.

The cost of shipping parts from one end of the country to the other significantly increases the price

annie
15-07-2006, 10:18 AM
I've been using Dells for 6 years, have bought two - one 6 years ago, still going strong, never needed repairs, and one bought 2 years ago, lovely machine. The new one needed a new power supply a couple of months ago, but this didn't cost much at all at the local repair place. I did buy them off the Dell website rather than locally, and I think the local ones may be specified differently. If you buy off the website, wait till their 'special offer' is something you would like - e.g. more RAM, better hard drive, whatever.
Dells have some big advantages - you can tailor the specs closely to your requirements, it gets delivered to your door, comes with brilliant setup instructions, full versions of windows/office on CD, and disks with all of the drivers needed for a reinstall. They also run very quietly. I've found them to be generally reliable and troublefree. They are frightfully non-geek tho
Good luck with choosing

FoxyMX
15-07-2006, 11:55 AM
The new one needed a new power supply a couple of months ago, but this didn't cost much at all at the local repair place.
Seems to confirm what some posters have been saying about Dell's recent lack of quality. :rolleyes:

chiefnz
15-07-2006, 01:14 PM
The new one needed a new power supply a couple of months ago, but this didn't cost much at all at the local repair place.

Certainly something not in the favour of Dell... the PSU is one of the most critical parts of your PC and if it fails can cause irrepairable damage to other components within your tower... I would say you got lucky as it didn't damage anything else. I can appreciate the fact that it needed and took a fairly quick and cheap fix, however not everyone would share the same sentiment... I for one would be extremely concerned that Dell PSU's can have this happen to them...I certainly wouldn't chance it.

cheers

chiefnz

Graham L
15-07-2006, 02:46 PM
... I for one would be extremely concerned that Dell PSU's can have this happen to them...I certainly wouldn't chance it.
Any manufacturer's PSUs can fail. If you insist on absolute perfection and zero failure rate you will find your computers will be very expensive, chiefnz.

NASA have sometimes had trouble with power supplies in satellites. They pay a lot of money for them.

Microsoft's new games consoles had a 3% failure rate with the power supplies. They didn't "fail": they overheated. They were a fire risk.

Computer power supplies will usually fail "downwards" , giving no output on one or all of the outputs. If they are overloaded they will usually shut down.

If Dell or any other computer hardware manufacturer found a failure rate in any component as high as 3%, they would be changing theiir suppliers. Fast. MS probably don't care. They're used to a 100% failure rate in their software. :D

tedheath
15-07-2006, 03:57 PM
I should have born a woman I have changed my mind and will get a Dell PC.
After going to Warehouse Stationery, DSE, Noel Leming, Hill and Stewart ( thats only the ones I remember) the Dell would have the most bang for bucks.
If its communist chinese internals crap out, when I die I will haunt all the people who told me Dell ok.
As well as shoddy engineering, technically according to Foreign Affairs we are still at war with communist china because the Korean war ended only in a truce. Might be the dumbest thing I ever did.

tedheath

jenae
15-07-2006, 04:11 PM
Hi, you will as always in life get what you pay for. Most computer components now come from Asia, thanks to Aussie gas the quality of solder is now best in world. So the local PC shop is probably the best choice for the consumer, most brand name PC's are Asian built, Dell is probably the worst choice a consumer could make. We sell a system for $2500 + and will not sell anything for less, most consumers want the thing installed the internet configured and some detail regarding security taken care of, as well as the confidence to know that if you have software problems or hardware problems the people you are dealing with will know the answer. This is why even though we are $500 + dearer then our competitors we outsell them 10 to 1.

tedheath
15-07-2006, 04:53 PM
You sell 10 times more computers than Dell sell in nz?

jenae
15-07-2006, 06:00 PM
Hi, well first of all we are not in NZ, ( Aust is the only market we are in close to you) and we do not consider Dell competition (although it should be mentioned we have rarely lost a sale to a Dell competitor) we sell specific designed systems for our clients, we consider other professional designers our competition. We spec the clients requirements and provide the appropriate hardware as well as software for the job, the source can be as varied as Ireland or North America as well as much from Asia.The point I wish to make is that if you want to have quality and service then you will need to pay for it. We offer both and have survived well even in the home market where a consumer could buy a Dell for $1000 however they decide the package we offer is better value even though we would be $1000 + dearer. All our staff are Comp Scientists or Engineers with experience and when you get your computer it's what we show clients they can do with it, and the confidence that comes from knowing no matter how they screwed up we can fix it. Our clients are given a comprehensive security suite and individual user manuals. Support is available at all times ... a warrantee is not needed, once you become one of our clients we will look after you for the life of our association.

Metla
15-07-2006, 08:44 PM
Lets look at some pros and cons of the Dell.

Pro's.

They have huge marketing.
They are built cheap, so sell cheap.
You can turn off your brain, inhale the marketing, and buy one over the phone via an 0800 number.

Cons.

All those listed as pro's.
A billion other reasons already covered a billion times.


To be truthfull you can do worse then a dell, But you would have to really try hard to do so, and you can do far better with next to no effort.

Dell and their customers are made for each other, Just like Hyundia, Hyosung, and Digitator.....

Fiwi
15-07-2006, 09:00 PM
I don't know why people slag Dells, I've got one and it's great, and I know others that have them and have had no trouble either. I don't care where they are made as long as they work, and mine works fine thanks.

gibler
15-07-2006, 09:12 PM
I don't know why people slag Dells, I've got one and it's great, and I know others that have them and have had no trouble either. I don't care where they are made as long as they work, and mine works fine thanks.

Wait until they are out of warranty and try to get replacement parts.....

tutaenui
15-07-2006, 09:12 PM
I don't know why people slag Dells, I've got one and it's great, and I know others that have them and have had no trouble either. I don't care where they are made as long as they work, and mine works fine thanks.
Its the great NZ Knocking Machine Fiwi, anything that is successful in this country gets it.

Metla
15-07-2006, 09:37 PM
And thats the biggest cop out ever, Poppy syndrome my naked arse.

Its redicules to think that the answer to the question of what to buy would be Dell just due to sales, expecially when the forum in question has a huge number of people who know better.

pctek
15-07-2006, 09:48 PM
I don't know why people slag Dells, I've got one and it's great, and I know others that have them and have had no trouble either. I don't care where they are made as long as they work, and mine works fine thanks.
Thousands of people bought Trabants and Skodas too, and probably didn't have a problem for some time.
Until they do.
Here's a bit of reading:
http://www.businessweek.com/the_thread/techbeat/archives/2005/09/inside_dell_hel.html
Thousands of people buy cheap chinese junk at The Warehouse too and are probably really pleased with it for its 2 week lifespan.
Just because crap may still be going doesn't make it quality.
And do you LIKE getting your 1 year more only if you pay for it warranty? When a lot of the components inside actually have a longer manufacturers warranty?
And do you LIKE ringing Indian call centres rather than your local PC shop for support?

tutaenui
16-07-2006, 11:10 AM
And do you LIKE ringing Indian call centres rather than your local PC shop for support?
I can only go by my experience, I have never in 10 years of owning a Dell had any problem that has required me to call their help centre. Besides my local PC store is run by Chinese and are not the easiest to understand. Look I am not totally biased towards Dell I realise by hunting around I may find something locally that will offer to me what is marginally better value and performance, but you can't beat the speed and convenience of buying a Dell online and you do Know you are getting reasonable value for money.

Greven
16-07-2006, 01:10 PM
Wait until they are out of warranty and try to get replacement parts.....
Can you go into a bit more detail on that point? I've heard they used nonstandard parts, but never investigated.

JJJJJ
16-07-2006, 01:50 PM
Can you go into a bit more detail on that point? I've heard they used nonstandard parts, but never investigated.

Simply put, they are built mainly with customised parts. If something goes wrong you could have trouble getting parts to fix it. Especialy if it is more than twelve months old.
Then if you want to upgrade it, how are you going to do it?
Exactly the same comments apply to HP. and all other cheap mail order computers.
Just ask yourself, why are they so cheap?
As with most products, the cheapest is not the best value for money.

Graham L
16-07-2006, 02:05 PM
Probably 98% of computer buyers never ever upgrade their computers. They buy them, plug them in and use them. They don't rush out to buy the latest games, which will require more memory, more disk, and a faster CPU. They don't queue up overnight to buy a new release of Windows, which will require ...

They buy a computer to perform some tasks. And after 5 or 10 years, they might buy a new computer. ;)

Many companies buy hundreds of computers to run their businesses. They don't want computers built by computer science graduates. They want computers which will do the job, at a reasonable price. Many of them buy Dell computers.


A Dell is probably not for Jack. It's not designed to fly upside down through a bridge. For Ted, why not?

Metla
16-07-2006, 02:41 PM
If you have low or no expectations then go ahead and buy a Dell, it will full fill them perfectly.

ooohhh.....and is that a fantasy statistic I see there, they work well to back up an empty argument.

pctek
16-07-2006, 05:06 PM
Probably 98% of computer buyers never ever upgrade their computers.
A lot of my customers do.
They add things like DVD drives, more ram, bigger hard drives.

Greven
16-07-2006, 07:25 PM
A lot of my customers do.
They add things like DVD drives, more ram, bigger hard drives.
All of those things should be just as easily upgradable on a Dell aren't they? they use full size hard drives & optical drives in all the ones I've looked at.

You can replace the origional hard drive & optical drive, but there is often only enough power, connectors & space for one of each

Cornot
17-07-2006, 12:55 AM
What do you need it for? Gaming? Go Custom. I did, saved a bit of dough that way...

Before the local ETC Branch closed down, gotta go up to auckland if it buggers up on me :annoyed:

Ask some sales people in (Proper PC Shops! Not K-Mart or some place WHERE THEY DON'T KNOW (Profanity of choice goes here) ) Then go somewhere else, if the advice matches, ask on this forum again. If you want a no-frills PC, then go with Dell I guess.

Be advised, all that we are saying is ADVICE. Not an order. It's your cash, not ours. (Always easier to spend someone elses money :thumbs: ) But what people are saying on here is generally good sould advice.

Good luck with your new PC!
(P)Cornot(PC)

P.S Wish my Dad would upgrade his, cos I wanna :badpc: it real good. Thank goodness I saved and brought my own :)

SolMiester
17-07-2006, 02:17 PM
I count 3 very anti Dell posters here, always giving it some!!!. ****!

I am not pro Dell, however what the 3 euthuiasts are forgetting is that when jow bloggs buy a PC from Dell, they get the std 1 yr warranty, O/S ($400), heaps of software and a very reasonable machine for what they require. What Dell do NOT do is supply a PC driving license, which in most cases is why they break!

Do you guys have any idea how inept some poeple are with pc's?

I have 5yr old servers, that haven't missed a beat and Dell P111 desktops still going after 7yrs. In a manged environment where they are looked after they have lasted well.

If you are serious about anything, you never buy off the rack, but search for specialist equipment or customise as you would do for cars.

Some people just need to bleat & whine, they will get over it I'm sure.

Dell has some very good deals for joe public, joe gamer/tweaker may wish to search further afield.

:2cents:

Graham L
17-07-2006, 04:32 PM
... A lot of my customers do..Of course your customers are a significant proportion of the buyers of over 125 million PCs sold each year?

Many of the customers of Dell, and Compaq, IBM, etc, buy tens of thousands in one order. They lock down the OS, and their employees work on them. The computer boxes are never opened.

SolMiester
17-07-2006, 04:42 PM
Just ask yourself, why are they so cheap?

JJJJJJ, just a note!, Dell and other big name brands get HUGE discounts for most of their components, because they use so many and neg exclusive deals, NOT because they are cheap parts....They also manufacture PC in enormous qualities, so production is cheaper....LOL Do you think they would sell so many PC's if there cheap parts kept failing? There are massive Amercian corporations who use soley Dell equipment.

tedheath
17-07-2006, 07:40 PM
Its too late now my credit card has been debited.
I thought I would try this because its a little different.
The good thing is I get exactly what I want, thats the hdd pre partioned,3.5'fdd, super doopa mouse and keyboard, NAV, more memory than you shake a stick at and for only 1800 buckeroonis. I dont care if it craps out in 3 years I will get another one. Its tax deductible the only people missing out are IRS and chicks on the dpb who wont be getting any of my tax.

tedheath

SolMiester
17-07-2006, 09:49 PM
Good for you Ted, however note that that NAV is NOT free, it is tiral period only, and certainly not the most favourable a/v program out there, including those that you have to pay for.

Shortcircuit
17-07-2006, 10:38 PM
Its tax deductible the only people missing out are IRS and chicks on the dpb who wont be getting any of my tax. tedheath

That would be the incentive for me :thumbs:

Greven
18-07-2006, 08:11 AM
super doopa mouse and keyboard
You have got to be kidding me. The Dell keyboards are horrible.

annie
18-07-2006, 05:54 PM
Have to disagree, Greven - I touch type and find Dell keyboards have perfect layout, key spacing, and feel for fast touch typing. Might be different for the hunt-and-peck brigade though.

Scouse
18-07-2006, 05:59 PM
Hi Ted*. What exacltly did you buy in the end? Thanks for your time.

Mary
21-07-2006, 04:02 PM
I've been a Dell user for the past 6-7 years, and have just bought my business a Dell laptop... haven't had any problems (touch wood). I've always found them reasonably trouble free, and actually, their startup customer service was excellent even thought they were obviously based in Malaysia.
Their price for laptops was competitive compared to other shops I looked at.

I have three other desktop machines, all purchased from PB Tech (based in Penrose and Hamilton), and I've never had any problems with them either - one had a PSU failure, but other than that they are fine. Their customer service is excellent - I am speaking only of their Penrose store.

I use my Dell laptop (Inspirion 6400) for a variety of web design tasks (Photoshop mainly), as well as games (WOW) - it runs excellent.

I'm a happy Dell customer, and would definately recommend them to others.


I was using the laptop keyboard and a basic mouse for working, but now have the machine on a proper stand with a wireless keyboard and mouse. I'm also a touch-typer and never had problems with the keyboard..

Graham L
22-07-2006, 02:39 PM
Dell keyboards have the same fundamental design fault as all other brands: they can't spell.

It's like the problem with all computers (including Apples): they do what they are told, not what you want them to do.

JJJJJ
22-07-2006, 03:46 PM
Dell keyboards have the same fundamental design fault as all other brands: they can't spell.

It's like the problem with all computers (including Apples): they do what they are told, not what you want them to do.

And I've always thought it was just my keyboard that was faulty. Didn't realise it was a universal fault. :)