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Cicero
10-07-2006, 10:09 AM
Friend is using Outlook,can send mail but not recieving,any ideas what that might be?
Ta.

Sweep
10-07-2006, 10:24 AM
Check that the incoming mail server is set correctly. Which ISP?

Usually pop3.orcon.net.nz or pop3.xtra.co.nz or similar.

Open Outlook, Tools, Email accounts, view or change, change. What info is in the top right side under servers?

Pauline
10-07-2006, 10:32 AM
Also is it set as the default email programme?
Pauline.

godfather
10-07-2006, 10:52 AM
Have they ever been able to receive mail or has it always been like this?

Any error messages?

Cicero
10-07-2006, 12:07 PM
Have they ever been able to receive mail or has it always been like this?

Any error messages?
They have received email .
Will have to follow this up on Thursday or Friday.
The Compu is in Tauranga and the people left after a death know even less than I do.Like they have a rough idea how to turn on!.
I will be up there, so hopefully will resolve with the help of you kind people.