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springa886
16-06-2006, 12:00 PM
When i right-click my internet connection (the two screens on the taskbar), and try to disable it, i get a message saying "It is not possible to disable the connection at this time. This connection may be using one or more protocols that do not support Plug-and-Play, or it may have been initiated by another user or the system account." This has just started happening as I could disconnect everytime i tried before now. Please Help!!! Any ideas???

pctek
16-06-2006, 12:39 PM
I'd be doing a malware scan first thing.

FoxyMX
16-06-2006, 01:15 PM
url=http://pressf1.pcworld.co.nz/faq.php?faq=pressf1_faqs_security#faq_pressf1_faq_ 16

springa886
16-06-2006, 01:36 PM
what's the best program to use to scan for malware?

godfather
16-06-2006, 01:50 PM
FoxyMX must be under the weather today, her link to pre-emptively address your question failed.

Visit here:
http://pressf1.pcworld.co.nz/faq.php?faq=pressf1_faqs_security#faq_pressf1_faq_ %2016

FoxyMX
16-06-2006, 04:16 PM
FoxyMX must be under the weather today, her link to pre-emptively address your question failed.

Visit here:
http://pressf1.pcworld.co.nz/faq.php?faq=pressf1_faqs_security#faq_pressf1_faq_ %2016
Ooops! :blush:

Thanks Godfather.

Not under the weather at all... in fact quite the contrary. Turned out to be such a beautiful day I was in a rush to get outside and enjoy it before it all turns to custard this weekend. :stare:

springa886
20-06-2006, 11:01 PM
Hey guys, sorry I my reply hasnt been the speediest, apparently lightning strikes have screwed the broadband up in the waikato.... or thats what telecom is saying anyway!!!

I have followed that link to the letter, and it found a few lame files that i thought i had deleted already, and then deleted them, but I still cant disconnect from the internet (unless i use the device manager, which i guess is alright, but it takes longer, lol).

Any more ideas???? Its really no biggie because i leave my PC online anyway but, ya know, i just like to know whats goin on!

FoxyMX
20-06-2006, 11:10 PM
It might be a good idea to post a HijackThis log here so the experts can analyse it, just in case.

springa886
21-06-2006, 12:07 AM
Was kinda too scared to dao anything with Hijackthis coz i dont know what the heck to do with it but heres the log file....(Holy Bigness Batman!!)


Logfile of HijackThis v1.99.1
Scan saved at 11:03:52 PM, on 6/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\TitleBarClock Pro\Tbcpro.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\FREEDO~1\fdm.exe
C:\Documents and Settings\Springa\My Documents\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - <default> - (no file)
O1 - Hosts: 62.75.224.159 www.bns3.net
O1 - Hosts: 62.75.224.159 www.bns4.net
O1 - Hosts: 62.75.224.159 www.bns5.net
O1 - Hosts: 62.75.224.159 www.bns6.net
O1 - Hosts: 62.75.224.159 www.bns7.net
O1 - Hosts: 62.75.224.159 www.bns8.net
O1 - Hosts: 62.75.224.159 www.cms3.net
O1 - Hosts: 62.75.224.159 www.cms4.net
O1 - Hosts: 62.75.224.159 www.cms5.net
O1 - Hosts: 62.75.224.159 www.cms6.net
O1 - Hosts: 62.75.224.159 www.cms7.net
O1 - Hosts: 62.75.224.159 www.cms8.net
O1 - Hosts: 62.75.224.159 www.rg1.com
O1 - Hosts: 62.75.224.159 www.rg2.com
O1 - Hosts: 62.75.224.159 www.rg3.com
O1 - Hosts: 62.75.224.159 www.rg4.com
O1 - Hosts: 62.75.224.159 www.rg5.com
O1 - Hosts: 62.75.224.159 www.rg6.com
O1 - Hosts: 62.75.224.159 www.rg7.com
O1 - Hosts: 62.75.224.159 www.rg8.com
O1 - Hosts: 62.75.224.159 bns3.net
O1 - Hosts: 62.75.224.159 bns4.net
O1 - Hosts: 62.75.224.159 bns5.net
O1 - Hosts: 62.75.224.159 bns6.net
O1 - Hosts: 62.75.224.159 bns7.net
O1 - Hosts: 62.75.224.159 bns8.net
O1 - Hosts: 62.75.224.159 cms3.net
O1 - Hosts: 62.75.224.159 cms4.net
O1 - Hosts: 62.75.224.159 cms5.net
O1 - Hosts: 62.75.224.159 cms6.net
O1 - Hosts: 62.75.224.159 cms7.net
O1 - Hosts: 62.75.224.159 cms8.net
O1 - Hosts: 62.75.224.159 rg1.com
O1 - Hosts: 62.75.224.159 rg2.com
O1 - Hosts: 62.75.224.159 rg3.com
O1 - Hosts: 62.75.224.159 rg4.com
O1 - Hosts: 62.75.224.159 rg5.com
O1 - Hosts: 62.75.224.159 rg6.com
O1 - Hosts: 62.75.224.159 rg7.com
O1 - Hosts: 62.75.224.159 rg8.com
O1 - Hosts: 62.75.224.159 www.m7z.net
O1 - Hosts: 62.75.224.159 m7z.net
O1 - Hosts: 62.75.224.159 jcontent.bns1.m7z.net
O1 - Hosts: 62.75.224.159 j.2004CMS.com
O1 - Hosts: 62.75.224.159 2004CMS.com
O1 - Hosts: 62.75.224.159 bns1.m7z.net
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - blank (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1140256256000
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1EFC284C-64D1-483C-B731-5BB6A0384823}: NameServer = 202.27.158.40,202.27.156.72
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Greg
21-06-2006, 12:39 AM
Looks like you've got some real nasties there.

I can't advise on all the entries to clean - some others here will help better. But here's a definite start:

Reboot into safe-mode, disable the System Restore, run Hijackthis again, and tick to fix all the following:

O1 - Hosts: 62.75.224.159 www.bns3.net
O1 - Hosts: 62.75.224.159 www.bns4.net
O1 - Hosts: 62.75.224.159 www.bns5.net
O1 - Hosts: 62.75.224.159 www.bns6.net
O1 - Hosts: 62.75.224.159 www.bns7.net
O1 - Hosts: 62.75.224.159 www.bns8.net
O1 - Hosts: 62.75.224.159 www.cms3.net
O1 - Hosts: 62.75.224.159 www.cms4.net
O1 - Hosts: 62.75.224.159 www.cms5.net
O1 - Hosts: 62.75.224.159 www.cms6.net
O1 - Hosts: 62.75.224.159 www.cms7.net
O1 - Hosts: 62.75.224.159 www.cms8.net
O1 - Hosts: 62.75.224.159 www.rg1.com
O1 - Hosts: 62.75.224.159 www.rg2.com
O1 - Hosts: 62.75.224.159 www.rg3.com
O1 - Hosts: 62.75.224.159 www.rg4.com
O1 - Hosts: 62.75.224.159 www.rg5.com
O1 - Hosts: 62.75.224.159 www.rg6.com
O1 - Hosts: 62.75.224.159 www.rg7.com
O1 - Hosts: 62.75.224.159 www.rg8.com
O1 - Hosts: 62.75.224.159 bns3.net
O1 - Hosts: 62.75.224.159 bns4.net
O1 - Hosts: 62.75.224.159 bns5.net
O1 - Hosts: 62.75.224.159 bns6.net
O1 - Hosts: 62.75.224.159 bns7.net
O1 - Hosts: 62.75.224.159 bns8.net
O1 - Hosts: 62.75.224.159 cms3.net
O1 - Hosts: 62.75.224.159 cms4.net
O1 - Hosts: 62.75.224.159 cms5.net
O1 - Hosts: 62.75.224.159 cms6.net
O1 - Hosts: 62.75.224.159 cms7.net
O1 - Hosts: 62.75.224.159 cms8.net
O1 - Hosts: 62.75.224.159 rg1.com
O1 - Hosts: 62.75.224.159 rg2.com
O1 - Hosts: 62.75.224.159 rg3.com
O1 - Hosts: 62.75.224.159 rg4.com
O1 - Hosts: 62.75.224.159 rg5.com
O1 - Hosts: 62.75.224.159 rg6.com
O1 - Hosts: 62.75.224.159 rg7.com
O1 - Hosts: 62.75.224.159 rg8.com
O1 - Hosts: 62.75.224.159 www.m7z.net
O1 - Hosts: 62.75.224.159 m7z.net
O1 - Hosts: 62.75.224.159 jcontent.bns1.m7z.net
O1 - Hosts: 62.75.224.159 j.2004CMS.com
O1 - Hosts: 62.75.224.159 2004CMS.com
O1 - Hosts: 62.75.224.159 bns1.m7z.net

Then reboot, and re-enable your System Restore.

You might have to repeat this when someone else gives more advice.

springa886
21-06-2006, 11:53 AM
Alright, got that all done..... still cant disable my internet connection.... NOW WHAT??

Joe90Davies
21-06-2006, 12:02 PM
Hi,

Hope something works. In the meantime, you could try unplugging the telephone lead from the wall. At least it would stop any data being transferred to bad guys while you sort it out.

Joe Davies

kennie
21-06-2006, 02:07 PM
Hm... assuming you have XP run "msconfig" (Start>RUN). In the startup tab untick all APPLY then restart your computer then try the connect and disconnect.

springa886
21-06-2006, 04:02 PM
Hey Kenny, I tried that and still couldnt disconnect..... Its not really a big problem.... but id like to know whats goin on!

kennie
22-06-2006, 01:07 PM
is there a driver update for your modem?

springa886
22-06-2006, 11:41 PM
Drivers all up to date.