PDA

View Full Version : Seatools Report: File Structure FAILED



The_End_Of_Reality
09-05-2006, 11:58 AM
Hey People :)

I get the odd BSOD and so I went to one of the IT techs at school and he said to test the HDD with Seatools, So I did, and here is what the log can back with...

SeaTools Desktop v3.02.04
Copyright (c) 2005 Kroll Ontrack Inc.

5/7/2006 @ 11:07 PM

The following information has been generated by SeaTools Desktop. Use
this information to help you recognize and resolve potential data access
problems.


System Information:
BIOS Date 04/06/06
Conventional Memory size 637 K
Extended Memory size 58532 K
IO Channel type PCI



Drive Information:
SIZE MODEL
--------- ---------------------
160 GB ST3160023A


Serial Number = 5JS8AA8J
Int13 Num = 80, PHYS CHS = 16383x16x63.
ParmTable CHS, Rsvd = 19457x255x63

PARTITION CYLINDER SIZE
---------- ------------ ----
# Type Start End MB
PRIMARY
1 NTFS 0 6373 52431
EXTENDED
2 NTFS 6374 16707 85005
EXTENDED
3 Unknown 6374 6385 106
EXTENDED
4 Unknown 6387 9122 22505


Diagnostic Results:

Seagate DiagATA Quick Test Result: Passed
Recommendation:
The "Quick Test" is adequate for most situations.
Consider running the "Full Test" which
verifies each sector on the drive if you need to run a more
comprehensive diagnostic.



Results from Seagate's DiagATA/SCSI:
-----------------------------------------------------------------

DIAGATA.EXE Version 3.08.50629ML
Copyright (c) 2002-2005 by Seagate Technology LLC. All rights reserved.

-----------------------------------------------------------------
Timer Resolution: 0.000122
Short Test Begin: 07-May-2006 22:02:30
Cable Test - 0 Errors
Buffer Test - 0 Errors
Identify Data
Model Number: ST3160023A
Serial Number: 5JS8AA8J
Firmware Revision: 8.01
Default CHS: 16383-16-63
Current CHS: 16383-16-63
Current Capacity: 16514064 Sectors
Total Capacity: 312581808 Sectors
Conductor Cable Reported
ID Method: Jumper
SMART Check: Passed
DST Poll Time = 60 seconds
DST - Passed
PIO/DMA Data Compare
Total Bytes = 8245248
Estimated PIO Transfer Rates
Min: 5.51MB/s Max: 5.76MB/s Avg: 5.66MB/s
Estimated DMA Transfer Rates
Min: 73.79MB/s Max: 92.23MB/s Avg: 89.66MB/s
SMART Check: Passed
Short Test Passed: 07-May-2006 22:03:41


-----------------------------------------------------------------
End results from Seagate's DiagATA/SCSI

ATA Full Test Result: Passed



Results from Seagate's DiagATA/SCSI:
-----------------------------------------------------------------

DIAGATA.EXE Version 3.08.50629ML
Copyright (c) 2002-2005 by Seagate Technology LLC. All rights reserved.

-----------------------------------------------------------------
Timer Resolution: 0.000122
Long Test Begin: 07-May-2006 22:03:43
Cable Test - 0 Errors
Buffer Test - 0 Errors
Identify Data
Model Number: ST3160023A
Serial Number: 5JS8AA8J
Firmware Revision: 8.01
Default CHS: 16383-16-63
Current CHS: 16383-16-63
Current Capacity: 16514064 Sectors
Total Capacity: 312581808 Sectors
Conductor Cable Reported
ID Method: Jumper
SMART Check: Passed
Full Scan (0 to 312581808) - Passed
Elapsed Time: 1.01 Hours
Estimated Internal Transfer Rates
Min: 14.99Mb/s Max: 658.26Mb/s Avg: 368.45Mb/s
PIO/DMA Data Compare
Total Bytes = 47894528
Estimated PIO Transfer Rates
Min: 5.51MB/s Max: 5.86MB/s Avg: 5.72MB/s
Estimated DMA Transfer Rates
Min: 73.83MB/s Max: 92.29MB/s Avg: 89.81MB/s
Long Test Passed: 07-May-2006 23:04:29


-----------------------------------------------------------------
End results from Seagate's DiagATA/SCSI



File Structure Test Result:

Partition 1 (NTFS (52.4 GB) ) Result: Failed with critical Errors

The following errors were found while scanning the volume:
- One or more errors were found in the index


NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.

Partition 2 (NTFS (85 GB) Storage) Result: Failed with critical Errors

The following errors were found while scanning the volume:
- One or more errors were found in the index
- Other errors were found

NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.

Partition 3 (Unknown (106 MB) No Name) Unsupported
Unsupported (or Unknown) Partition

NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.

Partition 4 (Unknown (22.5 GB) No Name) Unsupported
Unsupported (or Unknown) Partition

NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.



******************************************


Recommendation:
All selected physical diagnostics passed.

If you are not experiencing data loss and SeaTools reports File
System Structure errors, they may be caused by a lock-up or
failure to shutdown Windows correctly. Many times, these errors
may be repaired through normal system maintenance which
includes using the Windows provided "Defrag" and
"Scandisk / Chkdsk / Error Checking" utilities.

If you are experiencing a hardware error, you should isolate
the cause and replace the failing component. If you are unsure how
to proceed with repairs, contact a computer professional. After
completing any maintenance tasks, run SeaTools again to
verify that all errors have been repaired. If errors continue to
occur, the system may not be stable. Again, contact a computer
professional.




================================================== ======

Now I know it is physically fine, but what can I do about the File Structure?

Thanks :)

pctek
09-05-2006, 01:01 PM
chkdsk /r /p

The_End_Of_Reality
09-05-2006, 02:13 PM
I ran a check disc from Windows, but it needed to reboot to do it, I done this for the Storage partition I ticked both boxes, will that do what you said?

How/where do I type that in?

Murray P
09-05-2006, 02:13 PM
BACK UP YOUR IMPORTANT STUFF FIRST


If chkdsk doesn't spin yopur wheels, you could try a diagnostics/rescue disc, as I believe the XP chkdsk is not as effective as older version (grain of salt, can't remeber where I heard that).

Murray P
09-05-2006, 02:14 PM
Type it in the recovery consol with you XP CD in the drive, or from a boot disc with the appropriate files/tools.

notechyet
09-05-2006, 03:07 PM
SeaTools is not made for NTFS format, only windows chkdsk can do that, just in case your drive is NTFS.
I found that out after lots of trouble.

Gion

The_End_Of_Reality
09-05-2006, 07:21 PM
I am in the middle of copying everything off and looking at a full format...

I thought so but wasn't sure.

Yes, 3 out of the 5 drives (including partitions) are NTFS and they all had the exact same error :confused:

is there another program that will test the FS that is good with NTFS so to speak?

EX-WESTY
09-05-2006, 10:45 PM
Parry

Would that command work on a drive in a USB enclosure. I bought a new 300Gb drive and partitioned it into 3 partitions and filled two. The other day when I plugged it in the 1st two partitions didn't come up under windows and the 3rd was said to be unallocated.

Partition Majic can see them and says that the 1st two are full of folders and files but windoz doesn't... :-( Win XP. The drive case is USB2 BTW