View Full Version : Windows 2000 Service Pack 3 or 4 installation causes computer to reboot

13-02-2006, 08:23 PM
Recently I had to reformat my master 20 gig HD to reinstall Windows 2000. The install went fine, but I go to install the 4 service packs for Windows 2000 and Service Pack 1 installs fine. Service Pack 2 seems to install fine as well and SP2 is in my Add/Remove Programs list as well as two Windows 2000 Hotfixes one saying Pre-SP2 and another saying Pre-SP4, but when I go to install Service Pack 3 or 4 they cause my computer to restart during install everytime and it always provides a small error message about WINLOGON.EXE not responding occasionally before the computer restarts.

I've tried disabling my antivirus program during the installation and uninstalling service packs before SP4 installation. I don't think its spyware or virus related since I've only had net access on this computer for a few days and did a virus and spyware scan. I need Service Pack 4 to run some of the programs I use so any help with this issue would be greatly appreciated.

If it helps I'm running a machine with Windows 2000 Professional, AMD Sempron 3100, ATI Radeon 9550 256 MB, Maxtor 20 GB HD(master), Samsung 160 GB HD(slave), ABit motherboard, and a Lite On DVD/CD burner combo drive.

Speedy Gonzales
13-02-2006, 08:28 PM
You only have to install SP4, if u have it. Not SP 1,2,3 and 4.

Remove /uninstall all SP's and just install SP4.

SP4 includes SP 1,2 and 3 fixes/patches.

Or slipstream SP4 into a windows 2000 cd.

That way it'll include SP4, after u do a clean install.

13-02-2006, 08:35 PM
Do you know how to go about uninstalling Service Packs 1 and 2? All I see in the Add/Remove Programs are the Hotfixes I mentioned earlier.

Speedy Gonzales
13-02-2006, 08:44 PM
Hmm nope sorry. I dont have 2000 installed at the mo.

Have u tried to install SP4 in safe mode?? It might work.

13-02-2006, 09:08 PM
Installing it in Safe Mode seems to have worked thank you so much for your help! You live up to the speed in your name (bad joke I know).

Speedy Gonzales
13-02-2006, 09:21 PM
No worries.

Good to hear it worked ok ! :thumbs: