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andrew93
23-12-2005, 08:36 PM
Hi everyone

I'm having some trouble installing Windows Updates. I'm running XP Pro (SP2), logged on as an administrator, and I'm accessing the updates through the automated MS service using IE 6.0.2900 via Xtra ADSL on a small network (fixed Ip addresses) and I use the 'custom' service where I pick which updates to download and when (as opposed to auto).

Just lately the updates won't install and I get the message :

Problem: A problem on your computer is preventing updates from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.
The troubleshooter seems 100% irrelevant because it pops up a search page with a reference to this : "When accessing the Update site, you receive the 0x80240020 error" but I'm not getting that error so I don't know why it is showing this under the troubleshooter.

There aren't any obvious issues with the PC (other than this) and there have been no fundamental changes (other than #1 son installing a few basic games under supervision from yours truly). I've searched this forum and tried all sorts of weird and wonderful solutions from around the web but the updates simply won't install. To get around this I have manually downloaded a couple of the latest critical patches and installed them manually.

Any suggestions as to how I can rectify this would be appreicated.

TIA, Andrew

bob_doe_nz
23-12-2005, 08:51 PM
Cleared the cache?
And what updates were being installed?

Haze
23-12-2005, 08:52 PM
If you would like an alternative to using the Microsoft Windows Update, then use a website called WindizUpdate (http://windowsupdate.62nds.com).

You will need Mozilla Firefox (http://download.mozilla.org/?product=firefox-1.5&os=win&lang=en-US) for this to work, all it needs is to install a clean plugin (yes, it is clean) and then you're off.

Click the 'Scan for updates' button and you should be sorted. Please reply with any questions you may have

stu161204
23-12-2005, 09:08 PM
If you would like an alternative to using the Microsoft Windows Update, then use a website called WindizUpdate (http://windowsupdate.62nds.com).

I wonít trust any other windows update site part from the official windows update site: http://windowsupdate.microsoft.com/

As you donít know what that site is installing.

Haze
23-12-2005, 09:15 PM
Well, fact is it gets you to download the same updates (as checked via HEX viewers) and Norton Antivirus, Trend Micro Pc-Cillin, Webroot Spy Sweeper, Lavasoft Ad-Aware, Spybot S&D and Microsoft AntiSpyware Beta haven't a problem. I do however understand your concerns.

andrew93
23-12-2005, 09:23 PM
Cleared the cache?
And what updates were being installed?
Hi Bob

Yes the IE cache was cleared and it happens for all updates (3 critical, 5 optional, 1 harwdware). One of the critical update numbers is KB890830 (I know this one because I didn't install it manually). I can let you know the others if required, but I'm not sure it will make much difference.

The same thing happened on PC#2 about 2 weeks ago (also running XP Pro) but after a system restore all was ok but what a hassle that was! I'd rather not go through that again if I can help it (I ended up with ever-widening circles of problems).

Cheers, Andrew

andrew93
23-12-2005, 09:25 PM
If you would like an alternative to using the Microsoft Windows Update, then use a website called WindizUpdate (http://windowsupdate.62nds.com).
Thanks for the suggestion Haze and I understand your concerns Stu, so I would be interested to hear more opinions on the site / service.

Andrew

sambaird
23-12-2005, 10:09 PM
If you would like an alternative to using the Microsoft Windows Update, then use a website called WindizUpdate (http://windowsupdate.62nds.com).

You will need Mozilla Firefox (http://download.mozilla.org/?product=firefox-1.5&os=win&lang=en-US) for this to work, all it needs is to install a clean plugin (yes, it is clean) and then you're off.

Click the 'Scan for updates' button and you should be sorted. Please reply with any questions you may have
i have been using this ever since my windows update stoped working and it seems ok much faster than the windows update site

Haze
23-12-2005, 10:41 PM
I just use it because I highly dislike IE and it's associated security flaws, however, I do agree that it's faster than MS Windows Update.

zqwerty
23-12-2005, 11:23 PM
This site also has many useful updates including Windows:

http://www.softwarepatch.com/windows/