View Full Version : fax/modem problem

21-12-2005, 07:01 PM
i was using an older brother mfc1970 fax/answering machine connected to an 98 machine and it works perfectly

the brother would differentiate between faxes and phonecalls and if a fax was incoming would pick it up, answer and recieve, then transfer the fax to the software on the computer.

if it was a phonecall it would totally ignore it cool.

I can't get xp to recognise the brother even exists, there are no available drivers for it
trying to install the 98 software results in a white screen, no go

can anyone shed light on why xp won't detect it on the com port
are there any fax/modems around that can differentiate between incoming phone and fax calls and will work with xp's fax software


21-12-2005, 07:31 PM
There is also an NT4.0 driver ... have you tried that?

I know its not XP but ya never know lol

Driver Link (http://www.brother.com/E-ftp/info/mfc/mfc970mc.html)

I assume you have checked the usual (com ports in device manager, com port setup in bios)?

21-12-2005, 08:14 PM
MS removed "distinctive ring" (faxability" detection in XP, so its not an easy thing to do now to have a modem detect it.

Brother have not been very good at providing driver support for discontinued product, but perhaps thats understandable as XP was not even on the drawing board when the fax was designed.

More about modem compatability here:
Its probably cheaper and easier to get a dedicated new fax machine or a dedicated phone line I suspect, than try to get XP to detect a distinctive ring reliably.

22-12-2005, 11:10 PM
thanks for that link tazz, i installed the nt4 driver and although the interface is different than the old 98 one, after a bit of tweaking it now works perfectly :thumbs:

23-12-2005, 07:23 AM
Not a prob, glad it worked :D