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View Full Version : HP deskjet 840c printer probs



aidanmaz
19-12-2005, 10:02 PM
i was given this HP deskjet 840c printer by a friend, it apparently worked, i plugged it in via usb and xp recognised it, i went to print a test page i ran into a prob. text prints fine but the windows logo doesnt exsist on the test page, although the word windows does. i brought a new color cartiridge, and tried again no luck, and it doesnt print color either which is unusual, any ideas?

Speedy Gonzales
19-12-2005, 10:09 PM
Did u install the drivers, reboot then plug the printer in?

gibler
19-12-2005, 11:18 PM
Here is a similar problem discussed (http://www.fixyourownprinter.com/forums/inkjet/13694).

I'm going to assume you do have the drivers properly setup there.

Elephant
19-12-2005, 11:43 PM
Here is a similar problem discussed (http://www.fixyourownprinter.com/forums/inkjet/13694).

I'm going to assume you do have the drivers properly setup there.

Good link there. I have bookmarked it in case of problems. :-)

FrankS
21-12-2005, 11:04 AM
Presume you have gone to

http://welcome.hp.com/country/us/en/support.html

entered deskjet 840c and had a good rat through the troubleshooting plus installation info.
Suggest delete all HP items, then instal software followed by plugging in printer.