View Full Version : Presario S5020AN Start up Problem

05-11-2005, 01:58 AM
When I log on Screen comes up with display as normal Start buttons and desktop icons, but then all icons and start disappear and I am left with only the screen saver. If I quickly manage to get into the built in help I can regain all desktop through my documents. Message of unable to load vendorprefs has now appeared twice. Recently installed Digital Camera Canon quicktime disk. Have scanned with everything I have for virus comes up clean. Am really sick of reading just about everything I can find.

Speedy Gonzales
05-11-2005, 07:37 AM
Sounds like this is a common prob with HP systems.

Dont think this will help, but go here

http://www.spywareinfo.com/~merijn/ and download hijackthis.

Unzip the file so its in its own folder. And post the log here.

07-11-2005, 06:28 PM
Thank you for your help. I decided to restore to a past date which just removed the Canon Digital Camera info and now my computer seems fine. Must be something on the disk which overides my screensaver options