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View Full Version : Is ihug the best ADSL?



bizzack
26-10-2005, 01:17 AM
Im currently with xtra, and they suck, lots of people ahve been telling me that ihug is the best, is it true? is there a better isp in NZ?
I use it for playing Counter Strike, and dowloading, im a pretty heavy user...and share conneciton with flatmates...
does anyone have any suggestions, i think its time to change, but i've got no idea about BB in NZ...
thanks!

somebody
26-10-2005, 07:37 AM
In terms of speed and data cap, they seem to be the best. I'm switching over from Xtra now, because I can get 8x the speed, and 7x the data cap, at the same price I'm paying for Xtra.

Greven
26-10-2005, 08:19 AM
If only an ISP would bring back the unlimited national traffic plans - they would be awesome for playing games because the latency is too high to play on overseas servers, but there is nothing wrong with NZ servers.

JJJJJ
26-10-2005, 08:40 AM
Yes. They are the best

Trev
26-10-2005, 09:14 AM
In the latest Consumer Mag. they had the results of a Survey conducted by its members. This is the overall results. Inspire, E3, Actrix, Maxnet, Quicksilver, Iconz, Infogen, Paradise, Ihug, Clear, Orcon, Freenet, Slingshot, Woosh, KOL, Xtra, Wave. For more info subscribe to Consumer.

Trevor :)

dds
26-10-2005, 09:49 AM
Yes ihug is the best i ever used. at least, its speed quality is much better than xtra. i have one at home, and it's sharing with 3 other roomates, the speed never junk.
my recommend, if you are a really big downloader than change to ihug. :D

bk T
26-10-2005, 09:57 AM
Just visited Ihug's website and their broadband seems to be impressive. I'm with xtra currently and looks like changing over to Ihug is a good choice.

Rang Ihug just now to enquire about this matter and was told that they will charge me $99.00 connection fee for changing over. This 'connection fee' deters me from joining them, though.

bk T
26-10-2005, 10:11 AM
Rang Ihug again to reconfirm the 'connection fee'. This time I was told that there is no connection fee and on top of that I'll get a free modem as well - because I'm a new Ihug customer!

What's this all about? Seems everyone is telling a different story.

dds
26-10-2005, 10:16 AM
congratuations BK, you finally get your feet wet. :D :D

Greg
26-10-2005, 10:58 AM
I doubt there's a lot of difference between the mainstream providers. But I reckon there's a difference depending what plan you're on.

For example, until recently I was on Orcon's Bitstream plan - unlimited bandwidth at 256k down, 128k up, and it was quite delightful, with just a very few temporary outtages.

Now I'm with Xtra on their 10gig plan, 2Mb down, 128k up, and although the download speed is impressively noticeable, about 1 in 10 web pages won't load at the first attempt, ie they time out. A simple re-click gets the page, but it's a weird problem I never experienced before.

dds
26-10-2005, 11:18 AM
hi Greg,
i used to use that plan you have right now, but i never get your problems.
it's wired.

somebody
26-10-2005, 02:22 PM
Rang Ihug again to reconfirm the 'connection fee'. This time I was told that there is no connection fee and on top of that I'll get a free modem as well - because I'm a new Ihug customer!

What's this all about? Seems everyone is telling a different story.

I have been told that technically we are a "new customer" as they are using the Bitstream network, rather than the Telecom Jetstream network. Therefore, you must sign up as "new Bitstream user", rather than simply transfering.

Therefore, you are eligible for the free modem, and free connection.

(well - that's what they told me anyway)

jnimmo
27-10-2005, 07:37 PM
What about http://www.xnet.co.nz/content/internet_hsi_products.shtml

Cap applies to Internationally routed data only. National usage defined as: Traffic that traverses WxC national peering links.

Rob99
28-10-2005, 12:07 AM
Im currently with xtra, and they suck, lots of people ahve been telling me that ihug is the best, is it true?No
is there a better isp in NZ? Yes, Orcon.

bizzack
28-10-2005, 01:09 AM
why is orocon better? I have heard that it's latency sucks for online gaming? is this true?

Greven
28-10-2005, 08:24 AM
Not anymore. I'm on orcon & my friend is on IHug. I get a better ping time than he does.

Last week, we both did a tracert to our home computers from SIT.
Tracing route to greven.servegame.com [60.234.154.214]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 10.0.250.252
2 <10 ms <10 ms <10 ms 202.37.42.9
3 1 ms <10 ms <10 ms 50-90-3.sit.ac.nz [202.50.90.3]
4 24 ms 24 ms 26 ms vlan-1671.aksw7.global-gateway.net.nz [203.96.65
.237]
5 23 ms 23 ms * g0-1-0-4.akcr8.global-gateway.net.nz [210.55.202
.49]
6 25 ms 25 ms 26 ms orcon-dom2.akcr8.global-gateway.net.nz [202.50.2
45.242]
7 27 ms 27 ms 28 ms 60.234.9.15

I can't remember my friend's IP, so I can't show his tracert, but his actually went over to Australia before coming back to his computer.

Myth
28-10-2005, 09:33 AM
Hmmm Ihug must have pulled there finger out. I remember when I had dialup through them they absolutely sucked, hence why I never went with them (or even considered them) for adsl

bizzack
28-10-2005, 08:29 PM
hhmm.. orcorn.. I'll look at their plans now, and compare with ihug... you say they have better latency now? well if their plans are better then I guess I'll try and move to them.. anyone know how to get out of paying the $100 fine for braking the contract early with telescum? haha :D

bizzack
28-10-2005, 08:32 PM
haha.. everytime i type orcon, I type it wrong... sorry, ORCON
not orocon, or orocorn, or orcorn... :blush:

somebody
14-11-2005, 11:23 AM
Well - I can say that I am now connected with Ihug. Very fast (downloading at very close to 2mbit/s - sitting around the 1.9mbit mark), and haven't had any issues with streaming video.

A happy customer. Well worth the extra $0.00 expense for switching over from Xtra.

Barnzy
14-11-2005, 03:43 PM
I don't suppose it's worth mentioning Woosh here?

Battleneter
14-11-2005, 06:57 PM
I doubt there's a lot of difference between the mainstream providers. But I reckon there's a difference depending what plan you're on.

For example, until recently I was on Orcon's Bitstream plan - unlimited bandwidth at 256k down, 128k up, and it was quite delightful, with just a very few temporary outtages.

Now I'm with Xtra on their 10gig plan, 2Mb down, 128k up, and although the download speed is impressively noticeable, about 1 in 10 web pages won't load at the first attempt, ie they time out. A simple re-click gets the page, but it's a weird problem I never experienced before.


Funny I am having exactly the same problem on Xtra 2MB(pages not always laoding and inconsistant speeds of late), and seen others complaining in other forums and threads. Xtra claims all is fine even after I submitted poor tracerts (was fine up to about 3 weeks ago).

Go Ihug like I just ordered $69 for a 40 gig cap, Xtra can keep there crappy $10 off and shove it, as its not helping improve the service in any way. I was expecting better things with there "new plans" other than $10 off.

Battleneter
14-11-2005, 06:59 PM
I don't suppose it's worth mentioning Woosh here?


Woosh, reminds me of Hydrogen cars, the way of the future (always in the future and never in the present). They promise so much and deliver so little.

Chilling_Silence
14-11-2005, 11:27 PM
Ive just restarted my router, now on ihugs 80gb plan.

Speeds are very satisfactory compared to my previous 128kbps up / 256kbps down (flat-rate).

Tazz is right, iHug did have some problems for a while with their phones, but we're talking like 8 years ago now back when I was first an ihug customer. They added 1/3 more phones (Dial-up) and have been pretty much 100% ever since.

Im glad ive not changed from ihug, great ISP :)

Chilling_Silence
15-11-2005, 12:15 AM
I dont believe this has yet been posted:

http://www.ihug.co.nz/info/pr/290805.html

I like the new look of ihugs site too :)

bizzack
15-11-2005, 01:34 AM
man, is there anyway to get out of the $100 fine i will have to pay for canceling my xtra account early??!

somebody
15-11-2005, 08:56 AM
Try to sweet talk Ihug into paying it for you? It's a long shot, but worth a go. Plead "I really want to switch over to Ihug broadband... but I can't afford the $100 disconnection fee".

hehe - I was lucky enough to be well over the 12month contract with Telecom when I switched.

stu161204
15-11-2005, 12:02 PM
I dont believe this has yet been posted:

http://www.ihug.co.nz/info/pr/290805.html

take that xtra! :p

Barnzy
15-11-2005, 01:25 PM
In the latest Consumer Mag. they had the results of a Survey conducted by its members. This is the overall results. Inspire, E3, Actrix, Maxnet, Quicksilver, Iconz, Infogen, Paradise, Ihug, Clear, Orcon, Freenet, Slingshot, Woosh, KOL, Xtra, Wave. For more info subscribe to Consumer.

Trevor :)

Then were told;

"ihug wins ISP of the Year

Media Release

Auckland, 29 August 2005 – ihug has been voted as the top Internet service provider (ISP) of the year in the Telecommunications Users Associations of New Zealand (TUANZ) innovation awards for 2005."

So ihug dropped 9 places since August??
Or is it biased sampling?
Who do you believe? :illogical